TWB Voice Training Intern - MIIS

Kindly note that this vacancy is for MIIS (Middlebury Institute of International Studies at Monterey) students only.

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Hours: 15-20 hours per week

Location: home-based

Travel: none

Reporting to: To be confirmed and communicated to shortlisted candidates

CLEAR Global is an equal-opportunity employer, committed to having a diverse team where individuals of all backgrounds collaborate and learn from one another. We believe we can be most effective with diverse experience and expertise in our team. We recruit on merit, actively seek diverse applicant pools, and encourage candidates of all backgrounds to apply. We do not discriminate on the basis of disability, age, gender identity and expression, national origin, race and ethnicity, religious beliefs, marital or parental status, or sexual orientation, and welcome all types of diversity.

Background

CLEAR Global is seeking a volunteer intern to develop learning and engagement materials for TWB Voice, our platform dedicated to ethical voice data collection with speakers of marginalized and under-resourced languages.

The platform addresses the critical shortage of speech data for languages often excluded from mainstream language technology development. Building capacity and clearly communicating the ethical use of data to our diverse community is vital to the success of this initiative.

Objectives

The main objectives of this internship are to:

1. Coordinate the development of a self-paced course on voice data collection for the TWB Learning Center.
2. Develop community-facing instructional videos and demos explaining tasks, voice data, and voice technology.
3. Create "off-the-shelf" training packages for internal use in online webinars and in-person community contribution events.

The role

We are seeking a motivated intern to lead a critical effort in communicating the purpose and process of ethical voice data collection to our global community.

This role involves designing, developing, and coordinating various learning resources to empower linguistic communities to contribute to technology development on the TWB Voice platform. The intern will draw on best practices to develop effective online training based on CLEAR Global's training framework.

Responsibilities

You will be responsible for the following key tasks:

• Coordinate the design and development of a modular course on voice data collection, utilizing existing templates and in collaboration with our Volunteer Instructional Designer.
• Design, script, and produce short instructional videos/demos for the community on:
  • Specific voice data collection tasks on TWB Voice.
  • The fundamentals of voice data and voice technology.
• Help integrate instructional videos into the consent workflows to inform users about how their data will be stored, used, and protected.
• Collaborate with key stakeholders and project teams to gather input and validate the content for accuracy and cultural appropriateness.
• Develop additional supporting learning materials, such as handouts and guides.

These roles and responsibilities are approximate and may change over time.

Qualifications

• Currently enrolled in or recently graduated from a university degree program (a degree in learning management, translation, communication, or a related field is preferred).
• Previous experience in data collection initiatives (internships and volunteering are considered valid experience) is desirable.
• Working knowledge of Learning Management Systems (LMS) and online course platforms.
• Ability to create short, high-quality instructional videos or demos (e.g., screen recordings, short animated explainers).
• Proficiency with Google Workspace (Sheets, Docs, etc.) and similar collaborative tools.
• Experience working with non-profit or humanitarian organizations.

Requirements

This position is very dynamic. The right person is an energetic team player who agrees with CLEAR Global’s basic beliefs and values and can work remotely while interacting regularly with the international team.

• Excellent command of English. Knowledge of other languages is an advantage;
• Self-starter;
• Strong organizational skills;
• Analytical thinker able to transform ideas into tangible actions;
• Ability to adapt to new technologies and learn new skills quickly;
• Attention to detail.

About CLEAR Global

CLEAR Global exists to help people get vital information, and be heard, whatever language they speak. We believe that everyone has the right to give and receive information in a language and format they understand. We work with nonprofit partners and a global community of language professionals to build local language translation capacity, and raise awareness of language barriers. Our network of over 100,000 community members translate millions of words of life-saving and life-changing information a year.

Core values

CLEAR Global employees and volunteers are people who believe passionately about the value of this work and take personal responsibility for achieving the mission. CLEAR Global’s mission and organizational spirit embody the core values established in its strategic framework:

• Excellence: As the leading voice for communicating humanitarian information in the right language, CLEAR Global is a leader in the translation industry and in the non-profit sector.
• Integrity: CLEAR Global believes that every person, whether it’s the people who we serve, our volunteers or our staff, has value, deserves respect and has inherent dignity.
• Empowerment: CLEAR Global believes in using language to empower people around the world to control their own development and destiny.
• Innovation: CLEAR Global recognizes and celebrates the power of innovation to address humanitarian and crisis issues around the world.
• Sustainability: CLEAR Global recognizes that meeting our mission necessitates establishment and maintenance of a solid financial and organizational infrastructure.
• Tolerance: Our staff and volunteers are highly knowledgeable and skilled; value each other, our partner and our recipients; create a supportive work environment; and conduct themselves professionally at all times.

CLEAR Global may re-advertise the vacancy, cancel the recruitment, offer an appointment with a modified job description or for a different duration at its discretion.