Oversight Board is hiring a
About the Oversight Board
The Oversight Board makes binding and independent decisions about the most challenging content issues on Facebook and Instagram. Members of the Board include Helle Thorning-Schmidt, former Prime Minister of Denmark, Tawakkol Karman, Nobel Peace Prize winner, Michael McConnell, Director of Stanford’s Constitutional Law Center, and many other diverse leaders and thinkers from around the world. The Board issued its first decisions in January 2021.
The Oversight Board Administration is the team of full-time staff who support Board Members in carrying out their duties. The Administration has a presence in London, San Francisco and Washington, D.C., and operates with a global scope.
You can learn more about the Board at www.oversightboard.com.
The Role
As a key member of the Technology Team, the Technology Engineer will work diligently to provide human centric customer experience to all our organisation. Reporting to the Director of Technology, the Technology Engineer will diagnose and resolve network Infrastructure, MS Azure & enterprise tooling issues. The Technology Engineer will be required to work on both tactical and strategic projects working closely with other areas of the Technology Team.
The Technology Engineer responsibilities include resolving network issues, including Zscaler support, managing security vulnerabilities, managing user accounts and privileges as well as managing all Enterprise tooling (SAAS) requirements. The post holder will be responsible for security vulnerability management, testing & deployment of patches, supporting technical projects & provide technical guidance & support to other team members.
The post holder will be:
This role will be based on the east coast of the US and with the primary office being in the Administration’s location of Washington, DC.
Skills & Experience
Team player
Excellent customer service skills
Training and support capabilities
Can work autonomously as part of a global team
Experience of Agile working and ability to work in a dynamic fast paced environment
Cisco Meraki Hardware and cloud administration
Networking experience (Proxy, LAN, WIFI, 802.1x, EAP)
Zscaler Admin in ZIA, ZPA & ZDX
Amazon Web Services admin including EC2 and S3
Vulnerability and Security management
Good working knowledge of Virtual desktop environments
HubSpot cloud – administration
System Administration in Microsoft Stack (Azure AD, Endpoint MDM, Exchange, SharePoint)
PowerShell / Linux scripting
Windows and Apple macOS, iPad/iPhones
Tableau cloud admin
Laptop and iPhone builds and troubleshooting
Zoom Administration
Slack Administration
SAP Concur administration
Tresorit
Microsoft Office 365
Creative mind-set, working towards continuous improvement
Desirable skills and experience:
What we can offer you
As well as a competitive annual salary of circa $115,000, we also offer a market leading benefits package, covering a variety of areas, both professional and personal. These benefits include:
Oversight Board is committed to promoting equal opportunities in employment. You will receive equal treatment regardless of age, mental or physical disability, gender, gender expression or gender identity (including transgender status), gender reassignment, marital or civil partner status, pregnancy (including childbirth and related medical conditions) or maternity, race, color, creed, nationality, ancestry, citizenship status, ethnic or national origin, religion or belief, sex, sexual orientation, military and veteran status, protected medical condition as defined by applicable state or local law, genetic information, and any other characteristic protected by applicable federal, state, or local laws and ordinances.
We welcome all applications for this role. Applications will be reviewed on a rolling basis until the position is filled. If you are submitting an application, please note that we will only be in touch if your application is shortlisted for interview. Please see our privacy notice here.
If you would like to keep updated with the work of the Oversight Board and future opportunities, please follow us on our LinkedIn page.
Technology Engineercustomer experiencenetwork infrastructureMS Azureenterprise toolingsecurity vulnerabilitiesuser accountstechnical projectsTechnology TeamCisco Meraki HardwarenetworkingZscaler AdminAmazon Web ServicesVirtual desktop environmentsHubSpot cloudSystem AdministrationPowerShellWindowsApple macOSiPad/iPhonesTableau cloud adminZoom AdministrationSlack AdministrationSAP Concur administrationTresoritMicrosoft Office 365continuous improvement