Technical Services Specialist

About Clir Renewables

Clir Renewables is on a mission to reduce humankind's impact on the planet by accelerating the transition to renewable energy. We achieve this by improving the economics of renewable energy projects and empowering owners to maximize their financial returns. Leveraging more than 300 GW of contextual operational data combined with powerful AI—built, designed, and supported by decades of renewable energy expertise—Clir provides the insights and tools needed to assess and optimize wind and solar projects.

Recognized as one of Canada’s fastest-growing companies by The Globe and Mail’s Report on Business, Clir was founded in 2017. Headquartered in Vancouver, with a hub in Glasgow, we are a company with team members located worldwide, spanning the entire energy supply chain. We have helped owners across Europe, Africa, the Americas, and Asia achieve multi-million-dollar cumulative gains.

We are passionate, excited, and determined to fulfill our mission, and as a Technical Services Specialist, you will have a unique opportunity to be a key part of this transformative journey.

Who You Are

• Passionate about our core values: communication, sustainability, inclusion, impact, and innovation
• Passionate about renewable energy and eager to help drive operational efficiency and cost reduction
• Motivated by a customer-centric approach and focused on creating value
• Adaptable and skilled at managing multiple competing priorities, approaching challenges with curiosity
• An effective collaborator and communicator, experienced in building strong relationships with internal teams, customers, and stakeholders

What You’ll Be Doing

• Manage and oversee onboarding tasks and new farm setup, as well as ensure data integrity
• Support the Technical Services Manager in debugging and resolving customer issues, including filing bug reports, tracking software tasks, and ensuring all client deliverables are met
• Manage a subset of customer queries and requests
• Assist with complex onboarding tasks such as tag mapping and resolving blocks

What You’ll Need

• Proven experience in technical services, onboarding, or implementation within a SaaS or technical environment
• Solid understanding of project management principles and familiarity with tools like Jira for tracking and resolving tasks
• Demonstrated ability to troubleshoot issues, collaborate with internal teams (e.g., software development, customer delivery), and ensure quality deliverables
• Experience providing hands-on customer support, handling inquiries, and maintaining clear, effective communication channels

Bonus Points For

• Familiarity with renewable energy technologies, such as wind or solar energy systems
• Experience working with customer relationship management tools and platforms
• Expertise in data analysis or configuration management
• Demonstrated ability to contribute to process improvements in onboarding and value delivery workflows

What’s In It For You

• The opportunity to work in an inclusive and diverse workplace that values and supports your growth
• A chance to be part of a team dedicated to reducing environmental impact
• Opportunities for professional development, mentorship, and career growth
• Medical and dental insurance coverage

Diversity & Inclusion at Clir Renewables At Clir Renewables, diversity and inclusion are core to who we are. We are committed to understanding and addressing our biases, and we continually strive to build a team that reflects the communities and clients we serve. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.

Additional Information As a partially remote organization, Clir prioritizes the safety of our clients and team members. We conduct background checks for prospective employees, and candidates must demonstrate their legal right to work in Canada by providing proof of a valid work permit, visa, residency, or citizenship.

Keywords

Technical ServicesRenewable EnergyProject ManagementData AnalysisCustomer SupportRenewable Energy TechnologiesCustomer Relationship ManagementData AnalysisConfiguration ManagementProcess ImprovementsValue Delivery Workflows