Team Leader

Overview

We are looking for a dedicated, proactive and energetic leader to fill our Team Leader vacancy covering 3 prisons within Wales for our newest contract.

This role will require frequent travel to HMP Swansea, HMP Berwyn and HMP Cardiff to oversea programmes and so the successful candidate will ideally have their own car to travel between services.

Services will deliver client centred treatment using both harm reduction and abstinence based treatment approaches depending on the requirements of the individual client.  You will be required to co-ordinate the flexible regional-wide delivery of treatment programmes.  You will be required to deliver treatment programmes if the need arises.

What you will be doing?

As a Team Leader you will be responsible for contributing to the targets set by The Forward Trust and the local commissioners, providing supervision, training and guidance to Peer Co-ordinators and Programme staff and supporting the service and management team. One of the key targets will be measuring outcomes, so co-operative working relationships with other partner agencies is vital to this role.

Main duties include:

• Co-ordinate the delivery of interventions to address holistic recovery needs across all the projects.
• Ensure that programmes are delivered in accordance with the needs of the service users, are audit and are CQC compliant and meet contractual obligations.
• Ensure that team have the relevant training, supervision and support across all the projects.
• Engage with regular programmes audits ensuring that any issues are escalated and addressed in a timely manner and good practice is effectively shared throughout the service to ensure continuous improvement.

What we are looking for?

• Demonstrable experience in the management of teams, performance and development.
• Experience in key relationship management both internally and externally
• Experience of contract management, recruitment experience, and/or data management
• Previous experience of working in a 12 step primary care programme
• Knowledge of the Recovery Agenda
• A qualification in Management at Level 5 or demonstrable experience in a comparable role
• Can work in fast paced changing environments.
• Has confidence in own abilities and good eye for detail.

What we offer

• We value the dedication and commitment of our employees by rewarding them with market-leading pay and benefits.

  We also offer:

  • Flexible working
  • Season Ticket Loan Scheme
  • Cycle to work scheme
  • 3 x Wellbeing Days (Pro Rata'd for Part Time Employees)
  • Crisis Loan Scheme
  • Electric Car Scheme
  • 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
  • Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
  • Death in Service Payment (2x annual salary)
  • Critical Illness Insurance (subject to qualifying criteria)

Person specification

Wales Team Leader JD 2023