Talent and Training Coordinator

The Electronic Frontier Foundation (EFF), an established San Francisco-based nonprofit organization defending online privacy and free expression, is looking for a full-time energetic and enthusiastic Talent & Training Coordinator to join our Human Resources team.

The ideal candidate is personable, resourceful, and demonstrates outstanding attention to detail. The Talent & Training Coordinator will support applicants and staff throughout the recruitment, onboarding, and offboarding processes. The Talent & Training Coordinator will also support staff-wide trainings and professional development opportunities for staff as well as assist with EFF’s Diversity Equity and Inclusion (DEI) initiatives by supporting the DEI Committee in their efforts.

We value candidates who bring diverse experiences and perspectives, professional and otherwise, to our team and to EFF as a whole.  If you can add value to EFF’s Human Resources team, please apply.

What You’ll Do

The Talent & Training Coordinator, who reports to the Director of Human Resources, is responsible for the following:

• Organizing and maintaining our recruitment, onboarding, and offboarding processes and ensuring they are people-focused throughout the employee life cycle,
• Working closely with managers and key senior staff to build appropriate professional development plans for staff members, and
• Helping take our diversity, equity and inclusion initiatives to the next level.

Who You Are & Keys to Success (the must-haves)

To be successful in this job, you will excel in these areas:

• People: This is a highly collaborative role and you excel at bringing people together and helping build consensus.
• Inclusive leadership and management: You approach leadership with a mindset of “power with” rather than “power over” and regularly include others in decision-making. You have experience managing multiple projects and keeping tasks from slipping through the cracks. You use resources wisely, and can work with staff, consultants, and vendors to leverage time and talent for impact.

If you were here right now, you would be:

• overseeing our hiring process as we continue to expand headcount and strategically grow both our support and program teams;

• designing a long-term internal training program for our 30+ middle managers, team directors and independent contributors;

• working with our DEI Committee to prioritize areas for organizational improvement in hiring, management best practices, and distributed work culture.

What Else You Should Know

This position is based in San Francisco. This position may work at our offices in SF or remotely from anywhere within the Bay Area.  Attendance at special events and meetings may be required from time to time.

EFF is a great place to work! We offer a supportive and empowering environment, along with an excellent benefits package including housing cost assistance, student loans assistance, medical, dental, and vision insurance, a 403(b)(7) retirement savings program with matching, paid time off, holiday benefits, paid parental leave, a dog-friendly workplace, and more.

As an advocacy organization, EFF is committed to being part of a diverse community. Diversity of life experiences makes a big difference in how we identify and litigate legal issues, design privacy-enhancing software, and organize our activism. To that end, we deliberately seek applicants with different perspectives, identities, and experiences to build an inclusive workplace to better inform our advocacy and defense of freedom in our digital world. EFF is an equal opportunity employer and encourages people of all races, genders, ages, abilities, orientations, ethnicities, and national origins to apply. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

EFF is looking to fill this position as soon as possible so please submit your application promptly, and no later than June 30, 2022. Applications will be reviewed as they are received so please apply promptly.

Detailed Job Description

Position Summary

EFF is seeking a Talent & Training Coordinator to support staff through the recruitment, onboarding and offboarding process. The Talent & Training Coordinator will also support staff-wide trainings and professional development opportunities for staff.  This position will also  assist with EFF’s Diversity Equity and Inclusion (DEI) initiatives by supporting the DEI Committee in their efforts.

Essential Functions

Recruitment, Hiring, Onboarding and Offboarding (40%):

• Ensure job descriptions and corresponding external marketing materials are up to date and appropriate for the position being posted;
• Sources candidates through the BambooHR Applicant Tracking System, LinkedIn Recruiter, job boards, social media, referrals, and other appropriate recruiting venues to identify top talent and proactively build diverse hiring pools;
• Works with hiring managers and outside temporary staffing agencies to provide temporary staffing coverage for employee absences;
• Provides initial screens for all applications;
• Schedules and conducts hiring team kick off meetings to discuss goals for the hiring process and best practices for hiring;
• Schedules all interviews with applicants, hiring managers and hiring teams;
• Act as the point person for the legal internship committee in their selection process and generates onboarding and offboarding tickets;
• Works with the hiring manager to develop interview questions, interview rubrics and activities such as writing or coding tests;
• Manages the interview process including scheduling, preparation of materials for the hiring teams, etc., with an eye toward keeping the hiring process on the agreed upon timeline;
• Coordinates offer process and generates offer letter in HRIS system; and
• Coordinates onboarding and offboarding processes with the SupportOps team.

Training and Professional Development (40%)

• Tracks and ensures compliance with organization’s annual review process;
• Proactively checks in with managers and employees at pre-determined regular intervals during a new hire’s first twenty-four months of employment to ensure they are integrating well into the organization and meeting expected benchmarks;
• Assists managers in identifying professional development opportunities for staff and ensures required trainings are completed in collaboration with the Benefits and HRIS Manager;
• Partners with the Deputy Managing Director to create professional development workshops and opportunities for staff; and
• Works closely with the Deputy Managing Director to develop twice monthly management training meetings for managers.

Diversity, Equity and Inclusion (20%)

• Coordinate the planning and execution of DEI programs at EFF, including workshops, trainings, meetings and external speakers;
• Support EFF’s DEI initiatives by working with staff to identify needs and new trends, and make recommendations to improve existing programs and policies or create new ones if needed;
• Monitor DEI budget in collaboration with the accounting team;
• Partnering with DEI Leads to coordinate ongoing DEI Committee Meetings; and
• Support the monthly DEI reading group.

Miscellaneous

• Other projects and tasks determined in collaboration with the Director of Human Resources.

Qualities We’re Seeking

Successful candidates bring these qualities:

• High level of organization, attention to detail, and follow-through.

• Strong time management skills.

• Excellent judgment at all times and especially when dealing with sensitive issues/situations.

• Strong analytical skills and the ability to use data to make recommendations and decisions.

• Demonstrates care and respect toward coworkers, outside partners, members of the public, donors, and others with whom this role interacts;

• Works to positively and collaboratively resolve conflicts and overcome challenges

• Effective oral and written communication skills

• Available and responsive to colleagues, outside partners and others over email, phone, and online chat, with the ability to respond reliably to time-sensitive requests for assistance and opportunities during agreed upon working hours;

• Contributes to the creation of a diverse, equitable and inclusive work culture that encourages and celebrates differences including race, ethnicity, age, gender identity and expression, sexual orientation, religion, disability and socio-economic circumstance.

• Ability to work with a diverse group of stakeholders, both inside and outside the organization;

Required Education & Experience

• Experience in talent management for the complete employee life cycle (i.e., recruitment, hiring, onboarding  and offboarding)
• Experience working in a highly collaborative environment and manner
• Knowledge of professional development opportunities
• Experience supporting DEI initiatives

Preferred Education & Experience

• Human resources certification (PHR, SHRM-CP, or similar)

Classification: Exempt, Full-time (40 hours/week)

Salary: $70,000 - $80,000 DOE

Expected hours of work: Typically Monday - Friday

Reports to:  Director of Human Resources

Supervisory Responsibilities: None

Location**:** This position may work at our offices in SF or remotely from anywhere within the Bay Area.  Attendance at special events and meetings may be required from time to time.

Commitment to Diversity

As an advocacy organization, EFF is committed to being part of a diverse community. Diversity of life experiences makes a big difference in how we identify and litigate legal issues, design privacy-enhancing software, and organize our activism. To that end, we deliberately seek applicants with different perspectives, identities, and experiences to build an inclusive workplace to better inform our advocacy and defense of freedom in our digital world. EFF is an equal opportunity employer and encourages people of all races, genders, ages, abilities, orientations, ethnicities, and national origins to apply.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.