Talent & Performance Manager

Who we are

eHealth Africa designs and implements data-driven solutions and technologies to improve health systems for and with local communities. eHA’s technology works in low connectivity settings and smartly uses data to drive decision-making by local governments and partner agencies to get optimum results.

We leverage our staff and department expertise across four programmatic areas:

• Public Health Emergency Management
• Disease Prevention and Monitoring
• Laboratory Systems & Diagnostics
• Climate Adaptation in Health, Food Security  & Nutrition

In each of these programmatic areas, we partner with governments, communities, nonprofits, and other stakeholders to generate holistic solutions because we believe that every community deserves access to tools that can enable them to lead healthier lives.

Purpose of the position

The People & Organizational Strategy department at eHealth Africa (eHA) partners with the Executive Director to ensure the organization attracts and retains top talent to fulfill its mission. It oversees workforce planning, talent acquisition, competency alignment, and performance management.

The Talent & Performance Manager focuses on workforce planning, defining key skills and competencies across workforce segments, structuring job descriptions to attract high-performing candidates, implementing organization-wide performance KPIs, and managing promotion processes. By integrating strategic HR initiatives with business goals, this role ensures that eHA fosters a high-performing and engaged workforce.

What you’ll do

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

• Develop and implement workforce planning frameworks that align with eHA’s strategic direction and operational priorities.
• Assess competency gaps within various workforce segments and propose targeted strategies to strengthen organizational capabilities.
• Provide data-driven insights and recommendations to senior management on workforce structures, industry trends, and talent development initiatives.
• Collaborate with hiring managers and department leads to ensure job descriptions reflect evolving organizational needs and strategic priorities.
• Establish and maintain external partnerships with industry leaders and training providers to enhance employee development and capacity-building initiatives.
• Oversee the process of setting organization-wide KPIs to ensure consistency in performance measurement and evaluation.
• Partner with leadership to identify and nurture high-potential employees, fostering leadership readiness and sustainable talent pipelines.
• Ensure structured execution of performance appraisal cycles, maintaining fairness, standardization, and best practices.
• Develop career development frameworks and succession planning strategies that facilitate professional growth and long-term organizational alignment.
• Design and implement learning programs that drive competency-building, application of knowledge, and measurable impact on performance.
• Oversee and refine the performance management system, ensuring clear KPI alignment and structured appraisal mechanisms.
• Serve as a key advisor in documenting performance feedback, promoting accountability, and reinforcing continuous improvement in employee performance.
• Conduct in-depth job analysis and evaluation to align roles with workforce needs, industry benchmarks, and business objectives.
• Manage promotion and career progression frameworks, ensuring transparent, merit-based evaluation processes in collaboration with leadership.

Who you are

• Workforce Planning & Talent Strategy – Ability to assess organizational needs and develop strategies to ensure workforce alignment with business goals.
• Competency Mapping & Job Architecture – Expertise in defining key competencies, structuring job descriptions, and ensuring role alignment across the organization.
• Performance Management & KPI Development – Experience in setting and managing organization-wide performance KPIs and ensuring appraisal processes adhere to best practices.
• Learning & Development (L&D) procedure – Ability to design, implement, and measure the impact of learning programs that drive business performance.
• Succession Planning & Career Development – Skills in identifying leadership potential, creating career pathways, and ensuring internal mobility.
• Execution – Ability to translate vision into actionable HR initiatives that deliver measurable results.
• Collaboration & Relationship Management – Building strong internal and external partnerships to support talent development initiatives.

Qualifications and Experience:

• Bachelor's degree in Human Resources, Organizational Development, Business Administration, or a related field. A Master’s degree is a plus.
• Minimum of 5 years in talent development, workforce planning, or performance management within a dynamic organization.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate, but can become louder at times due to group discussions or activities. eHA is a tobacco-free environment.

eHA Gender Diversity Statement

At eHealth Africa, diversity is integral to who we are. We value and honor diverse backgrounds and experiences, strive to create inclusive and equitable working environments that promote Learning, Fairness and Opportunities for all.

Above all

We believe strongly in our mission and our core values, and our teams are most successful when they do also.

IMPACT & QUALITY:

We push ourselves to maintain high standards, ensuring that we produce the most meaningful results in everything we do, no matter how big or small.

INNOVATIVE PROBLEM-SOLVING:

We maintain a worldview driven by possibilities, not limitations. We take smart risks and foster an environment where creativity and innovation thrive.

INTEGRITY:

We are honest and truthful in our work. We always do what is right, even when it is not easy. We put our values into practice and hold each other accountable.

We Offer:

• Competitive salary and benefits package, including a focus on well-being; and flexible work arrangements to balance your life and career.
• Opportunities for professional development and growth.
• Work in a dynamic and inclusive environment.
• A supportive and collaborative work environment where you can learn and grow.
• An opportunity to be part of a rapidly growing and innovative company.

Other Details

• We welcome applications from all qualified candidates and are especially keen to hear from women who are ready to make an impact. As such, qualified female candidates are strongly encouraged to apply.
• Please note that consideration for employment is contingent upon successful completion of background and reference checks that may include criminal record checks.