Supervisor, CAP Management - China

Role

Supervisor, CAP Management

Location

China

Who we are

Supply Chain Assessment

At ELEVATE, we offer a unique and impactful career journey designed to empower our teams to influence change. Join our team for a truly international experience.  With 24+ offices globally (and still growing), you will have exposure to real issues that span the globe. Fasten your seatbelt for an energetic and dynamic experience where you will conduct a broad range of environmental and social supply chain audits to support impact-driven responsible sourcing programs.  Supplier transparency is part of ELEVATE’s DNA to understand risk exposure associated with social compliance issues.  We constantly develop innovative solutions to uncover and manage risk from social and environmental to building, electrical and fire safety.  ELEVATE was the first firm to integrate anonymous worker surveys into the assessment process creating the industry’s first integrated assessment.  ELEVATE has developed EiQ to create predictive models to assess risks of unauthorized subcontracting, human trafficking, labor unrest, and other key risk issues. ELEVATE has also developed the first KPI-based monthly monitoring program to show the links between business performance issues and social non-compliance.  When a supplier needs more guidance our Capacity Building experts design holistic and custom improvement plans to create long-term solutions.

Job overview at a glance

ELEVATE is looking for a talented Supervisor to assist various CSR activities. The position will support CAP (Correction Action Plan) & SAQ (Self-Assessment Questionnaire) services to drive social compliance and responsible sourcing initiatives.

Who you are

Are you thrilled by the idea of working in a business that aims tackle the world’s biggest challenges? Do you want to work:

• on environmental, social and governance issues
• with an amazing team of like-minded creative thinkers
• in a fast-paced dynamic environment
• for some of the biggest and most forward-looking brands in the world

Responsibilities

You will be a representative for desktop assessment team in China, improving factory engagement and cultural competency on CSR by processing CAP (Correction Action Plan) & SAQ (Self-Assessment Questionnaire) reports in ELEVATE / client’s system.

CAP Management (80%)

• Work directly with supplier to implement corrective actions, with a focus on de-escalating critical issues
• Cooperate with suppliers and, provide detail suggestions on how to improve its social, environmental and security compliance performance
• Support and educate supplier to develop a workable and acceptable corrective action plan
• Review CAP according to local laws and client’s specific requirement
• Verify corrective action evidence via desktop review
• Take overall ownership and accountability to ensure assigned reports / CAP cases are processed on a timely basis in an efficient way
• Track key performance metrics such as CAP completion, evidence, closure rates, issue Management, impact on future audit scores, etc.
• Make recommendations for eLearning and other worker training opportunities

SAQ Management (20%)

• Manage scalable SAQ programs for local supplier in timely manner
• Be familiar with SAQ data and document requirements and conduct training sessions to supplier groups
• Initiate and communicate with supplier on SAQ including system setup and support
• Perform pre-verification review to ensure essential information is provided
• Conduct verification call to walkthrough the data and documents with supplier to enhance the accuracy
• Generate verified SAQ report to conclude supplier risk

Qualifications

• At least 5 years solid and track record of CSR auditing and Supplier-oriented Cooperate Social Responsibility Programs, experience on CAP Management is required
• Strong knowledge of local labor, health and safety and environmental laws including China and Asian countries as well as CSR standards such as BSCI, SMETA, SLCP, etc.
• High degree of work ethics and integrity
• Self-motivated, detail-oriented & organized
• Independent and responsible as well as ability to work in a team
• Strong communication, negotiation and interpersonal skills
• Extraordinary problem-solver with critical analytical mindset, able to meet tight deadline and work under high pressure
• Good command of spoken and written English and Mandarin
• Willing to review at due diligence and excellent time management
• Qualified SA8000 and/or ISO14001 Auditor are absolute advantage

Equal Opportunity Employer

ELEVATE is committed to creating a diverse and inclusive workplace and is proud to be an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by local law. Personal data provided by applicants will be treated as confidential information and will be used exclusively for employment purposes only.  Only short-listed candidates will be notified.  Applicants who are not invited for an interview may consider their applications filed for future reference.

To learn more about career opportunities at ELEVATE, please visit our Careers Page here: https://www.elevatelimited.com/careers/

Updated: July 13, 2023