Sr. Business Application Specialist

Descrizione

Xylem |ˈzīləm|

1. The tissue in plants that brings water upward from the roots;

2. a leading global water technology company.

Xylem, a leading global water technology company dedicated to solving the world’s most challenging water issues, is the leading global provider of efficient, innovative and sustainable water technologies improving the way water is used, managed, conserved and re-used. Our international team is unified in a common purpose: creating advanced technology and other trusted solutions to solve the world’s water challenges. We are committed to creating an organization of inclusion and diversity, where everyone feels involved, respected, valued and connected, and where everyone is free to bring their authentic selves and ideas.

If you are excited and passionate about helping us #letssolvewater, we want to hear from you!

The Role: As a Business Application Specialist (BAS) you are responsible for product launches & updates, program development, adding new functions, market communication and training. You are also responsible for working with the business and subject matter expert teams to turn business knowledge and acumen into specifications and drive that specification from concept to launch. This position applies analytical and problem-solving skills to the design, planning, execution, deployment and maintenance of sales systems for corporate and/or department projects to ensure the satisfaction of the defined and documented business requirements are met. You are providing testing oversight and perform quality assurance in support of strategic corporate and/or department projects utilizing sales systems.

Your primary goal is getting our products into the sales systems and working according to real world application and function. You are both a product and a sales system expert, driving sales system to align with our commercial strategies for selling products.

You are working with continuous improvement, identifying business requirements, creating strategy and vision for the IT systems and processes within your area to contribute to the success of Xylem. To achieve this, you are working closely with your team, Systems Engineering Application teams, Product Data teams, Product Owners, Product Managers, IT system developers, IT DBAs, Integrators, IT Business Analysts and other IT System Business Owners. Additional to this, you are working with Sales Offices to understand business needs and objectives and deliver automation and intelligence to advance business objectives.

Essential Duties/Principal Responsibilities:

• Approving access to add/remove users
• Securing that application(s) documentation is up to date
• Communication with stakeholders around application(s) roadmap
• Creating and maintaining a 5-year roadmap of their owned application(s)
• Creating a yearly maintenance plan, including application life cycle management, interactions with other projects or applications/functions
• Participate in IT budget discussions for maintenance and projects for their respective tool portfolio
• Following and promoting the Service Management processes around incidents, problems, changes and releases
• Participating in the Business System Owner (BSO) and Change Advisory Board (CAB) meetings
• Maintain and ensure availability of valid training materials guidelines and instructions for Sales Tools and associated processes
• Collaboration and communication with Selection software supplier, e.g. implementation of new business requirements and testing of software maintenance and upgrade
• Coordinate and create requirements for developers (internal and external) that implement new functionality in owned Sales Tools
• Application Business Owner and Business Responsible for Sales Tools applications
• Participation in Xylem Watermark volunteer activities

Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:

• Master/Bachelor of Science Engineering or equivalent working experience.
• Project Management
• MS Project, MS Office and SharePoint
• Trained or have experience in writing requirement specifications for IT projects
• Good knowledge of our product assortment
• Good knowledge of IT system landscape
• Process modelling
• Information modelling
• IT System development, Agile, IT System testing, Jira
• Continuous Improvement - Lean Six Sigma and Change Management

We Offer You More Than Just “A Job”

• Professional Development – To advance the capabilities of our people, we offer a wide variety of experiences to support our employees’ professional growth and continuous learning.
• Total Rewards – We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.
• Watermark – Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.
• Employee Networks – Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women’s, LGBT+ and Allies, Veteran’s, People of Color and Allies, Hispanic Origin & Latin Affinity, Emerging Leaders, Working Parents Networks and Non-Native English Speakers and Allies.

Physical Demands/Work Environment:

(The physical demands and work environment described here are representative of those an employee encounters and must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Regularly required to sit or stand, reach, bend and move about the facility
• Standard weekly job hours: 40 hours

Xylem is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.