Solutions Architect

Overview

Are you a passionate innovator looking to harness the power of technology to do more good? You’ve come to the right place. At Bonterra, our purpose is to power those who power social impact. To that end, we serve the people who make social good possible—the doers behind the scenes across nonprofits, public agencies, corporations, philanthropic organizations, and foundations.

As the second-largest and fastest-growing social good software company in the world, Bonterra brings together leading solutions from CyberGrants, EveryAction, Network for Good, Social Solutions, and their respective entities. By bringing our intuitive technology and expertise together, Bonterra will enable unprecedented connectivity between social good organizations and their community of supporters and constituents. This will reshape philanthropic giving, empower digital transformation, and bring the social good sector the technology it needs to accelerate lasting social change.

We are currently operating as a remote workforce and have equipped our teams with the technology to stay connected to each other and our customers.

Responsibilities & Requirements

As the second-largest and fastest-growing social good software company in the world, Bonterra brings together leading solutions from CyberGrants, EveryAction, Network for Good, Social Solutions, and their respective entities. By bringing our intuitive technology and expertise together, Bonterra will enable unprecedented connectivity between social good organizations and their community of supporters and constituents. This will reshape philanthropic giving, empower digital transformation, and bring the social good sector the technology it needs to accelerate lasting social change.

We are currently operating as a remote workforce and have equipped our teams with the technology to stay connected to each other and our customers.

Responsibilities & Requirements

What You'll Do:

• Technical liaison between sales, product, technology & onboarding teams to position success paths for enterprise life sciences prospects and customers for CyberGrants solutions.
• Proactively scope the technical and business solution needed to address customer requirements.
• Capture and share best practice knowledge among client base and peers around product offerings, solution architecture information, and updates in the life sciences industry
• Consult regularly with clients, developing presentations, prototypes, and making recommendations to prove a solution's business value to enterprise customers.
• Comfortable managing multiple concurrent opportunities and delivering on time

Who You Are:

• Active Listening - Listens actively and is attentive to others.
• Customer Focus - Demonstrates concern and takes action for meeting and exceeding their customer’s expectations and requirements.
• Problem Solving - Systematically and logically identifies and weighs options to resolve problems, generating solutions after reviewing all relevant information, including risks and the impact of potential solutions.
• Professional/Technical Expertise - Applies technical and professional knowledge, skills and judgment to accomplish results.
• Verbal Communication - Effectively expresses ideas verbally in individual and group situations.
• Self Starter - Ability to manage schedule, task prioritization, and workload independently and proactively, asking for assistance, support, escalating or delegating where required
• Leader - Ownership of and proactive development towards tasks and domain areas of focus

Requirements:

• 5+ years’ experience in design, implementation or consulting experience in application development or web based SAAS products
• Experience in technology/software sales, pre-sales, or consulting
• Working knowledge of software development tools and methodologies.
• Communication and presentation skills with a high degree of comfort speaking with executives, IT Management, and customers
• Understanding of web standards and integration methodologies
• Proven success working with Enterprise Level Clients, Life Sciences industry experience preferred
• Ability to travel up to 50%

About Us

Our Culture:

Our team is made up of industry experts and advocates who are 100% committed to supporting the doers of social good. We are currently undergoing an effort to create the vision and values that embody our collective organization and embrace the individuals who make up our community.

Some of our comprehensive and competitive benefits include:

• Generous PTO policy
• Equity for ALL regular, full-time employees from individual contributors to management – share in our success!
• Up to 15 paid company holidays including some commemorating social justice events and self-care
• Paid volunteer time
• Resources for savings and investments
• Paid parental leave
• Health, vision, dental, and life insurance with additional access to health and wellness programs.
• Opportunities to learn, develop, network, and connect
• When we can—company-sponsored events and swag!!