Software Engineer II, Delivery

Description

The Position

Do you dream about creating a more sustainable future? At Uplight, we are motivating energy users and providers to accelerate the clean energy ecosystem. Working with over 90 of the world’s leading electric and gas utilities, Uplight provides an end-to-end customer energy experience. Uplight delivers personalized experiences that customers have now come to expect–improving satisfaction, increasing revenue, reducing the cost to serve, and contributing to carbon reduction goals. We are B Corp certified, enabling us to put our values into action by not only making decisions for the benefit of our shareholders, but also for our customers, environment, employees, and community.

We are seeking a Software Engineer II, Delivery to join our team and help us achieve our ambitious goals for our business and the planet.

What you get to do:

Members  of  the  Delivery  Engineering  Team  are  responsible  for  configuring  our  software  for each   customer,   including   writing   custom  code  that  enhances  the  software  for  a  customer’s requirements.  These  enhancements  may  be  applicable  to  only  one  customer  or  needed  as  a roadmap  acceleration  initiative  which  will  later  be  included  in  the  core  product.  As  such,  Delivery Engineer’s  work  is  both  demanding  and  highly  rewarding  as  the  services  have  a  high  impact  on Uplight’s and our customers' mission-critical performance.

The Professional Services Engineering team is responsible for:

• Configuring software for customers

• Defining use cases for custom requirements

• Scoping the work to implement use cases

• Implementing of use cases

• Testing of end to end solutions

• Training customers as needed

• Assisting   in   the   analysis   and   resolution  of  field  issues  when  escalated  by  customer support

• Upgrading of software periodically to introduce new functionality

• Maintaining and enhancing integration with third-party hardware and software

What you will contribute:

• Install  &  configure  Autogrid-FLEX  software  in  customer  environment  as  per  Statement  of Work (SOW)

• Develop & maintain scripts for integration with custom requirements

• Query  and  manipulate  data  to  generate  custom  reports  that  unlock  additional  value  from data

• Participate   in   requirements   gathering,   the   design   process,   product   reviews, and deployment activities

• Troubleshoot systems hardware and software when issues occur

• Provide level 2 support and escalate these to product development as appropriate

• Provide solutions to a variety of technical problems of moderate scope and complexity

• Document procedures needed to resolve more frequently encountered issues

What you bring to Uplight:

• BS in engineering, computer science, or equivalent

• 2+  years  of  experience  writing  code  for  product  development  and  testing  or  systems integration or professional services

• Solid  understanding  of  data  structures,  coding  standards,  best  practices,  and  software design

• Working knowledge of relational databases (SQL)

• Proficient with at least one of the following: Python, Ruby, Angular.js

• Familiarity with scripting in a Linux environment

• Strong communication, organizational skills, and analytic capabilities

Bonus points:

• Experience with SaaS software and Amazon EKS

• Familiarity with big data frameworks, Hadoop/MapReduce, HDFS, HBase or others

• Working experience in messaging frameworks and event driven systems

• Experience with electric utility enterprise IT systems

• Understanding  of  the  mechanics  and  economics  of  demand  response and  demand-side management

• Proven experience working in a dynamic startup environment

Don’t meet every single requirement? Studies have shown that women, marginalized genders and people of color are less likely to apply to jobs unless they meet every single qualification. At Uplight we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

What makes working at Uplight amazing:

We are:

• Proud to be over 500+ purpose-driven individuals helping to create a more sustainable planet.

• Committed to the environment, our employees, and our communities.

• Focused on providing cross-functional work, collaboration, and development.

• Committed to taking our work and mission seriously and….we love to laugh!

We also provide:

• 401k Match

• Medical, vision, and dental insurance

• Monthly wellness stipend

• Peer to peer recognition program

• Management by objectives bonus plan

• Innovative flexible time off policy

• Exceptionally collaborative and cool office spaces

Salary Range: $100,000 to $120,000

Application Deadline: April 19, 2024

In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual base compensation range is listed above. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team.

Uplight provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race (including hair texture and hairstyles), color, religion (including head coverings), age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Keywords

Software EngineerDeliveryUplightEnergyCustomerCustomer ExperienceSoftware ConfigurationCustom CodeProfessional ServicesData ManipulationIntegrationTechnical SupportRelational DatabasesPythonRubyAngular.jsLinuxCommunicationOrganizational SkillsAnalytic Capabilities