Service Product Manager

Description

This position is based at our Waukesha, Wisconsin location — a region that provides a variety of recreational opportunities and a high quality of life combined with a famously friendly midwestern vibe.
Known for leadership development, INNIO aims to empower individuals to reach their full potential with challenging career opportunities—including an array of international positions—and a competitive compensation & benefit package encouraging a work/life balance.

As Service Product Manager, you will support development of the cross-platform parts and kits strategy for the Waukesha service product line, along with supporting the launch of differentiated service products for the Waukesha gas engine install base will be a key metric for the position.

At INNIO, we offer you

• An innovative and international working environment
• Flexible working model
• Full healthcare, dental, and vision benefits package
• Tuition Reimbursement
• Generous 401(k) matching
• Permissive time off
• An upbeat atmosphere with enjoyable and respectful colleagues

In this position, you will be responsible for

• Supporting development of strategic initiatives for the Waukesha service platforms including launching new parts and upgrade kits for existing install base engines
• Coordinating commercial launches of new service products to sales managers, parts distributors, and end users
• Delivering service scope strategies for Waukesha parts and upgrade kit offerings
• Delivering updates to the service cross platform lifecycle program and product line digital parts catalog
• Working closely with end users and channel partners to define and communicate lifecycle and catalog systems changes
• Coordinating with new unit product management teams to ensure service readiness of new unit NPIs
• Supporting service parts pricing and item activation across Waukesha platforms
• Supporting install base parts market share and channel partner performance analysis

Your profile

• Bachelor's Degree from an accredited College or University or high school diploma or equivalent with 4 years relevant experience
• Minimum of 3 years in customer facing Service role
• Ability and willingness to travel (majority within North America) up to 25% of the time, as required
• Legal authorization to work in the U.S without Visa Sponsorship
• Proficiency in MS Office, Outlook, Excel
• Previous experience indirect Channel or Distribution networks
• Strong Analytical Skills

INNIO offers a great work environment, professional development, challenging careers, and competitive compensation. INNIO is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.

Keywords

Service Product Managerdevelopmentstrategic initiativesservice productspartsupgrade kitslifecyclecatalog systemspricingmarket share