Service Manager - HMP Wormwood Scrubs

Overview

Do you have ability to lead a team in a unique environment?  We are looking for a Service Manager that can demonstrate the required skills to successful run a fast paced service.

Who we are?

We are The Forward Trust (formerly RAPt and Blue Sky), the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

What you will be doing?

You will be line managing Team Leaders within your service to deliver Forwards business plan. Developing and advancing relationships with Stakeholders both in the prison and external. You will be reporting on the successes of the service and develop improvement plans for areas that need improving.

• Actively manage the relationship with Prison and Probation Service Personnel, Commissioners, and representatives from other agencies to ensure Forward services fit into the overall structure of drug and alcohol services provided in the area
• Attend community and prison based meetings to represent Forward’s interests
• Monitor the performance of the project against the Service Level Agreement ensuring that contractual targets are met
• Communicate all new developments to all members of your team
• Make full use of the support offered by head office functions to enable a coherent and sound application of support services within the units.

What we are looking for?

You will have a thorough understanding of the requirements of providing drug and alcohol services, including addiction treatment programmes in a prison. Understanding of Psychosocial interventions and community provision.

The successful candidate will have a proven track record of managing and developing teams in a substance misuse service. Be adept at reporting complex data and collating reports for the stakeholders and the Senior Management Team. A passion to help and support people that are marginalised in society.

Working in the prison environment requires you to have experience of collaborating with other services and aligning those services to achieve the common goal.

What we offer

• Training opportunities and career development
• Electric Vehicle Scheme
• Flexible working
• Season Ticket Loan Scheme
• Cycle to work scheme
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
• Death in Service Payment (2x annual salary)
• Critical Illness Insurance (subject to qualifying criteria)

Person specification

Service Manager- HMP Wormwood Scrubs