Senior Software Business Analyst

Who we are

eHealth Africa (eHA) designs and implements data-driven solutions and technologies to improve health systems for and with local communities. eHA’s technology works in low connectivity settings, and smartly uses data to drive decision-making by local governments and partner agencies to get optimum results.

We leverage our staff and department expertise across five programmatic areas:

• Health Delivery Systems
• Public Health Emergency Management Systems
• Disease Surveillance Systems
• Laboratory & Diagnostic Systems
• Nutrition & Food Security Systems

In each of these programmatic areas, we partner with governments, communities, nonprofits and other stakeholders to generate holistic solutions, because we believe that every community deserves access to the types of tools that can enable them to lead healthier lives.

Purpose of the position

As a Senior Software Business Analyst, you have the possibility to help create high quality applications by overseeing the planning, detailed designs and delivery of the product. You will work with different stakeholders in order to analyze and refine requirements, conduct design and prototyping as necessary and assist other projects. You will be required to monitor the progress of project deliverables and offer technical support and guidance to developers.

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What you'll do

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

• Provides support to new business development activities such as idea generation, conceptualization and proposal.

• Discovers, documents, and prioritizes client needs and requirements

• Support Technical Project Managers in developing specifications, timelines and budget.

• Decides upon release date(s) and content (Release Planning)

• Organizes and facilitates project planning, daily stand-ups, reviews, retrospectives, sprint and release planning, demos and other project-related meetings

• Support Technical Project Managers  n establishing software development processes with the local development team

• Tracks tasks and milestones and reports on the project's progress.

• Assists as needed with backlog maintenance.

• Manages different stakeholder expectations and works with key stakeholders to define scope, timescales, budget, quality, handover criteria.

• Manages small as well as large and complex projects through the entire project lifecycle (inception, design, development, integration, test, trial and maintenance

• Coordinates, manages and drives test organization activities with all stakeholders.

• Engages and assists Business Analysts to ensure that work requests and product backlogs are properly articulated, prioritized and detailed.

• Organizes and facilitates project planning, daily stand-ups, reviews, retrospectives, sprint and release planning, demos and other project-related meetings.

• Oversees execution of cross-functional development projects from initiation through release, utilizing Agile/Scrum concepts, SDLC methodologies and principles where appropriate

• Works to identify blocked or stalled stories and influence the team to resolve the issues.

• Tracks tasks and milestones and reports on the project's progress. Assists as needed with backlog maintenance.

• Manages different stakeholder expectations and works with key stakeholders to define scope, timescales, budget, quality, handover criteria.

• Participates in pre-sales activities such as scoping proposed solutions, writing proposals, budget, resources and risk analysis

• Responds well to supervisor requests and feedback.

• Is consistently at work and on time.

• Participates in and promotes a positive, supportive, cooperative team environment.

• Attends and participates in annual strategic planning meetings, country management meetings,

• staff meetings, training classes, and supervision.

• Adheres to Policies and Procedures.

• Adheres to eHealth Africa Code of Conduct as well as ethical standards of the field.

Who you are

The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job.

• Bachelor’s degree from a college or university in Computer Science, Computer Engineering, Information Systems Technology or a related field. A postgraduate degree in Computer Science is desirable.

• 5+ years related work experience including experience as a practicing Scrum Master/PO.

• Proven Experience in software development life cycle (SDLC), Agile, Scrum, Waterfall, PMI PMBOK

• • Knowledge and awareness of trending software solutions and technologies especially around the health and nutrition ecosystems.
  • Possess strong strategic and creative thinking skills.

• Knowledge of network architecture/hardware desired but not required.

• Strong project management skills, including experience in agile practices and frameworks e.g. Lean, Scrum, and Kanban.

• Ability to work on multiple projects simultaneously and deliver within tight timelines while being flexible in adapting to new roles.

• Ability to work on multiple projects simultaneously and deliver within tight timelines while being flexible in adapting to new roles.

• Fluent in English,

• Strong leadership skills that include the ability to build effective teams, ability to motivate others, delegation, and timely/quality decision-making. Training and presentation experience is preferred.

• Working knowledge of project management tools, e.g. Atlassian Jira, Red booth, etc.

• Advanced computer skills, including Microsoft Windows and Microsoft Office Suite.

Certifications and Licenses

PMI Agile Certified Practitioner (PMI-ACP), AgilePgM or Certified Scrum Product Owner.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate but can become louder at times due to group discussions or activities. eHA is a tobacco-free environment.

Above all

We believe strongly in our mission and our core values and our teams are most successful when they do also.

IMPACT & QUALITY:

We push ourselves to maintain high standards ensuring that we produce the most meaningful results in everything we do, no matter how big or small.

INNOVATIVE PROBLEM-SOLVING:

We maintain a worldview driven by possibilities, not limitations. We take smart risks and foster an environment where creativity and innovation thrive.

INTEGRITY:

We are honest and truthful in our work. We always do what is right, even when it is not easy. We put our values into practice and hold each other accountable.

Qualified female candidates are strongly encouraged to apply.

Please note that consideration for employment is contingent upon successful completion of background and reference checks that may include criminal record checks.