Senior Salesforce Administrator

Overview

Put your passion and skills to work for the planet. Climate change is the most urgent issue of our time, and we need people like you to help us build a vital Earth — for everyone.

We’re Environmental Defense Fund, a fast-paced nonprofit with a growing staff of more than 1,000 people in nearly 30 countries. We deliver game-changing solutions that cut climate pollution and strengthen people’s ability to thrive despite the effects climate change is already having. We work wherever we can have the most impact, from local communities to top companies to governments worldwide, and even in space.

Our culture, values and commitment to diversity make EDF an exciting and meaningful place to work. Every job here makes a difference. Won’t you join us?

Responsibilities

Overall Function

The Senior Salesforce Administrator is a member of the Information Technology team and will assist with the management, development, and design of the Salesforce.com environment across all business functions. This position will also work with external support teams and consultants across all stages of the SDLC, including solution design, QA, documentation, and deployment.

The Salesforce Administrator will report to the Director of CRM Applications and will be responsible for new development as well as for supporting day-to-day system maintenance and optimization. The EDF Salesforce team is growing, and this role is expected to grow along with it.

Key Responsibilities

• Design and create new Lightning components, automations, flows, custom objects and fields, as well as Visualforce pages.

• Oversee system functionality, suggesting and implementing best practices around efficiency, security, architecture, and data governance.

• Assist in translating business requirements into new features, processes, and configurations.

• Work with Salesforce IT team, stakeholders, and external consultants to identify new and creative opportunities to leverage the database to support additional business processes or functions and establish and implement best practices.

• Participate in advancing EDF DEI goals in which people from all backgrounds and experiences feel connected, included, and empowered to address the environmental and organizational challenges in alignment with EDF values.

• Develop and maintain documentation of system configuration, customization, functionality, and end user training documentation, and provide end user training on new or updated functionality as needed.

• Troubleshoot issues within Salesforce and escalate as needed.

• Manage Salesforce Administrative Developer Support and system maintenance requests.

• Work closely with key stakeholders and external consultants to suggest new configurations and optimizations to support emerging business process.

• Additional relevant responsibilities as assigned.

Qualifications

• 6+ years of relevant experience with a Bachelor’s degree and 5+ years of Salesforce experience required. Salesforce Admin certification preferred. Equivalent experience may substitute for the Bachelor’s degree requirement.

• 1+ year of experience with Apex, deployment tools (Gearset, Metazoa, changesets), and release management required.

• Experience with data management, transformation, cleaning, and deduplication.

• Strong knowledge of the Salesforce platform and Lightning.

• Demonstrated self-awareness, cultural competency and inclusivity, and ability to work with colleagues and stakeholders across diverse cultures and backgrounds.

• Strong problem solving, proactive thinking and analytical skills, self-motivated.

• Works well independently as well as collaboratively with multidisciplinary teams across multiple time zones.

• Excellent verbal and written communication skills and comfortable communicating with developers, stakeholders and consultants.

• Ability to troubleshoot issues and identify trends.

• Committed to continuous training on the job as the environment lends itself to rapidly changing technology.

• Strong prioritization skills and works well in fast-paced environments.

• Strong attention to detail and ability to learn and apply new skills quickly.

• Microsoft Office proficiency, particularly in Microsoft Excel.

Pay Ranges

We offer a strong total rewards package encompassing competitive salary, robust benefits, and professional development opportunities consistent with a modern global organization. We take into account factors such as candidate experience, skills, training, internal team equity and local norms.

The pay range for this role is shown below.

Please note that pay ranges are country specific. As a result, the stated currency is not meant be converted into any other currency.

Minimum Salary

USD $95,000.00/Yr.

Maximum Salary

USD $107,000.00/Yr.

EEO Information

Environmental Defense Fund is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.