Senior Sales Operations Analyst

Description

The Position

Do you dream about creating a more sustainable future? At Uplight, we are motivating energy users and providers to accelerate the clean energy ecosystem. Working with over 90 of the world’s leading electric and gas utilities, Uplight provides an end-to-end customer energy experience. Uplight delivers personalized experiences that customers have now come to expect–improving satisfaction, increasing revenue, reducing the cost to serve, and contributing to carbon reduction goals. We are B Corp certified, enabling us to put our values into action by not only making decisions for the benefit of our shareholders, but also for our customers, environment, employees, and community.

We are seeking a Senior Sales Operations Analyst to join our team and help us achieve our ambitious goals for our business and the planet.

What you get to do:

• Define, build, maintain, and improve our data, analytics, and reporting foundation and provide visibility and performance tracking to the business
• Assist with all analyses, strategies, and deliverables
• Drive continuous improvement through standard operating cadences, including weekly metric reviews in addition to monthly and quarterly business reviews
• Define/deploy new operational processes and ensure rigorous adoption across the Sales & Strategy organization (pipeline hygiene, account ownership, etc.)
• Collaborate with Sales, Account Management, Finance, Marketing, and other cross-functional stakeholders to design and execute strategic and operational projects to increase sales productivity, operational efficiency, revenue, including training
• Evaluate, improve, and manage key salesops processes and tools like Salesforce Sales Cloud, Highspot, CPQ etc.

What you will contribute:

You will be an integral member of our Sales Operations & Enablement team, partnering with Sales, Marketing, Account Management, Finance, Legal, and supporting teams to determine strategy, implement performance metrics, and influence the alignment of all sales operations. The right candidate will quickly become a trusted operating partner and support to the Leadership team, and will ensure successful delivery of Sales planning, forecasting, pipeline management, account assignments & process optimization. This role will report to the VP Sales Operations & Enablement, and drive sales effectiveness by establishing measurable processes to improve sales efficiency, lead generation optimization, and determine growth goals. This Sales Operations Analyst will drive performance, produce actionable reporting and analysis, and build enablement programs to partner with cross functional leadership to influence decision-making and results.

What you bring to Uplight:

• 5+ years prior experience in sales operations for a high growth company, or operational experience in management consulting, SaaS, enterprise software/technology, or business insights / analytics roles.
• Reporting and Record Management from lead creation through opportunity closure.
• Proven ability to lead and scale Sales/Revenue Operations of significant scope through growth periods.
• Fluency with core operating metrics, including ROI, Conversion Ratios, and other Efficiency metrics.
• Demonstrated experience providing data-driven recommendations to leadership for sound decision-making.
• Ability to translate and communicate data and analysis into actionable metrics and insights
• Experience planning, managing, and executing cross-functional projects.
• Demonstrated experience as a Salesforce Administrator and  CPQ administrator with technical implementation & operations experience.
• Skilled in the Salesforce Sales Cloud platform with the ability to converge system capabilities with an optimal internal process to deliver end-to-end data intelligence needed to meet targets and drive growth.
• Superior organizational and analytical skills
• Ability to independently identify problems, propose solutions and execute those solutions
• A positive, energetic, responsive, and helpful attitude, while also being direct, concise, and pragmatic.
• Strong prioritization skills
• Demonstrated ability to scale and equip the business in a strategic manner, communicate big picture opportunities and make data-driven decisions.
• An enthusiastic "roll up your sleeves" mentality that can thrive under pressure.
• Advanced spreadsheet skills and are quick to learn and adopt new sales technology.
• Proficiency in Salesforce Sales Cloud, CPQ platforms, Highspot, Pardot, etc. with expertise in leading Salesforce improvement efforts

Bonus points:

• Experience in CPQ & CLM platforms, Highspot, Pardot, Gainsight, Mavenlink, BI tools, etc.
• CPQ launch experience

Don’t meet every single requirement? Studies have shown that women, marginalized genders and people of color are less likely to apply to jobs unless they meet every single qualification. At Uplight we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

What makes working at Uplight amazing:

In addition to all the standard medical and dental benefits, that kick in Day 1, we are:

• Proud to be over 500+ purpose-driven individuals helping to create a more sustainable planet.
• Committed to the environment, our employees, and our communities.
• Focused on providing cross-functional work, collaboration, and development.
• Committed to taking our work and mission seriously and….we love to laugh!

We also provide:

• 401k Match
• Medical, vision, and dental insurance
• Monthly wellness stipend
• Peer to peer recognition program
• Management by objectives bonus plan
• Innovative flexible time off policy
• Exceptionally collaborative and cool office spaces

Salary Range: $80,000 to $100,000

In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual base compensation range is listed above. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team.

Uplight provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race (including hair texture and hairstyles), color, religion (including head coverings), age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

#LI-AG1

#LI-Remote