Senior Project Manager

RESPONSIBILITIES

As a Senior Project Manager, you will work collaboratively with client teams in delivering for the agency’s Nonprofit, Foundation, Individual, and Corporate clients through effective development and management of timelines and resources against client scopes. From leading the development and management of project plans to crafting and managing processes and templates, you will leverage your expertise to support client teams in delivering against scopes effectively and efficiently in order to deliver maximum impact for our clients, their issues, and our business. This role has three primary areas of focus: 1. Client Project Management, 2. Resource Management, 3. Process Development, Codification, and Refinement.

Specific responsibilities include:

Client project management

• Set up new client projects in Wrike, including project plans, time tracking codes, and all other attributes that enable the team to execute effectively and for proper reporting.
• Develop executable project plans in Wrike for new client contracts to successfully kickoff the work, enable the team to begin executing work, and distribute the work properly across client team functions.
• Routinely and proactively audit and troubleshoot project plans as the needs of the work and the team shift.
• Create and closely project manage (on a day-to-day basis) priority client activations when more robust project management expertise and capacity is necessary for successful execution.
• Identify opportunities for contract burn to increase project profitability.

Resource management

• Assign and manage effort at the start of each new client and project in line with available resources and project’s profit margin target.
• Monitor project spend (internal hours and cost of services expenses) to identify resourcing adjustment needs and support the team and the agency in achieving profit margin targets while maintaining high delivery standards.
• Ensure proper time tracking across the agency.
• Develop and execute contracts and scopes for all vendors and partners.
• Provide hours and budget inputs for new client contracts, as requested by Business Development.
• Manage and maintain a detailed partner and vendor CRM, ensuring the team always has ample external resources to leverage and are able to source and onboard vendors efficiently.

Process development, codification, and refinement

• Leverage project management expertise to collaborate with the Delivery team to identify, implement, train, and refine delivery processes and templates that drive efficiency and quality of work. Ensure adherence across the agency to processes and templates.
• Develop and manage agency-wide knowledge systems, including but not limited to vendor and partner CRM, training knowledge base, etc.
• Identify and implement systems that allow for greater efficiency and effectiveness across client teams

This function reports to: EVP, Client & Talent Operations

QUALIFICATIONS

• You have at least 7 years of experience in managing complex, multi-faceted projects, from setting up timelines to delivering projects on time and within budget. You excel at developing and executing comprehensive project plans that align resources with client needs and strategic goals.
• We will prioritize candidates with experience in campaign agency environments, especially those familiar with Wrike or similar project management tools. Experience with nonprofit, foundation, or corporate clients is a plus.
• You have significant experience overseeing all phases of project management — from initial scope and budgeting through day-to-day tracking, contract management, and vendor coordination. You thrive in roles where attention to detail, proactive troubleshooting, and consistent communication are essential.
• You are skilled at resource management, with a track record of balancing the demands of multiple client engagements while optimizing team capacity and maintaining profit margin targets. Your ability to monitor spend, adjust allocations, and report on progress ensures projects meet both quality and financial goals.
• You are a systems thinker who takes pride in developing and codifying processes that improve efficiency and impact across teams. Whether setting up new delivery protocols, refining templates, or managing knowledge systems, you drive initiatives that support scalability and consistency in execution.
• You bring a collaborative approach to working with delivery teams, leveraging your project management expertise to develop processes, provide training, and guide the team toward consistent, high-quality results. You understand the importance of documentation, knowledge-sharing, and continuous improvement.
• You are a strong communicator and problem-solver, with the ability to navigate shifting priorities, manage change, and keep projects on course even in dynamic environments. You approach challenges with a solution-oriented mindset, always looking for ways to optimize processes and enhance client outcomes.

BENEFITS

Our team gives so much to the clients and communities they serve, which is why we invest in their financial, mental, and emotional well-being through our benefits. Propper Daley provides competitive compensation that includes eligibility for performance-based and new business bonuses. We also support the team to take care of themselves with the following benefits:

• Compensation package: Starting at $100,000
• Employer contributions to 401K
• Unlimited time off policy
• Twelve Federal holidays
• Summer Fridays between Memorial Day and Labor Day (off at 1pm)
• Two weeks of paid time off between Christmas Eve and New Year’s Day
• Paid parental and maternity leave benefits

ABOUT PROPPER DALEY

Based in Los Angeles, Propper Daley helps our clients leverage their unique assets to create positive change in the world.  We work with influencers, brands and causes, providing both strategic and creative solutions to move the needle on the issues they care most about.  Our approach, rooted in behavioral science, moves beyond foundational "awareness raising" to those strategies and ideas that shift the attitudes and perceptions that lead to behavior change.

We believe deeply in working as teams. More often than not, social change requires collaborative creativity, disruption and complex problem solving. We serve our clients as thought-partners, strategists, advisers, and tacticians as they move their important work forward.

We expect everyone at Propper Daley to practice the following core values and look for candidates that can and already do live into them:

1. We lead with kindness. We always orient from a place of kindness, with a focus on how we can help others thrive and do their best.
2. We practice pragmatic optimism. As changemakers, we are always faced with new challenges and obstacles, yet we remain optimistic by coming up with both creative solutions and practical ways to achieve them.
3. We believe diligence is the bridge between optimism and impact. Our best ideas come to life when, individually and collectively, we consistently put our best effort forward. We push past the status quo because we have a responsibility to be as tenacious and results-oriented as possible.
4. We build shared expertise through our individuality. We value and leverage each person’s unique and diverse lived and professional experience in order to develop the most inclusive and effective solutions possible.
5. We remain grounded in humility. Social impact and the challenges we work to address are too big to solve on our own. We remain confident and curious enough to ask questions, gain perspectives, and collaborate with others as often as possible.

Some of our clients include:

• John Legend and #FREEAMERICA
• The Shawn Mendes Foundation
• Kerry Washington
• Best Buy
• Waymo
• Babylist
• W.K. Kellogg Foundation
• Elizabeth Taylor AIDS Foundation
• Everytown for Gun Safety
• The Climate Reality Project
• The Jed Foundation

Keywords

Project ManagerClient Project ManagementResource ManagementProcess DevelopmentCodificationRefinementVendor CRMProfit MarginProject PlansWrikeNonprofitFoundationCorporate Clients