What We’re Looking For:
Exponent Partners is seeking an experienced Senior Salesforce Consultant with expertise in data migration. This position is responsible for Salesforce.com implementation projects with a variety of nonprofit organizations. In this role, you will work to help companies meet their missions by driving client-specific implementation as well as ongoing system improvements on the Salesforce platform including responsibility for leading and delivering high-value and high-quality data migrations for our nonprofit customers.
If you are interested in a role designing and implementing information systems for social impact changemakers that supports the management and demonstration of their social impact and are able to contribute deep technical expertise, sharp analytical abilities, robust communication, and a strong understanding of how technology can be applied to support our nonprofit clients’ needs then this opportunity may be perfect for you.
What Qualifications We Need:
- Background & Experience
- BS or BA degree (MBA a plus) or equivalent applicable experience
- Required a minimum 3 years experience in a consulting position in a billable capacity; and a minimum 5 years experience with Salesforce.com customization and configuration
- Required a minimum 3 years experience with in data transformation and load processes
- Preferred non-profit domain experience (domains include: Human Services, Case Management, Philanthropy, Fundraising, and/or Education)
- Salesforce/Technical Expertise
- Experience with designing and implementing solutions on the Salesforce.com platform
- Proficient in Salesforce configuration, including flows, security, and reporting
- Experience with Salesforce-related technologies such as FormAssembly, Form Titan, Mail Chimp, Fonteva, Mogli SMS, DocuSign, Cirrus, Case Management, Program Management, Conga, CVent, Drawloop, and SKUID
- Salesforce Administrator certification required, and Nonprofit Cloud Consultant certifications preferred
- Able to demonstrate structured problem solving skills and highly detail oriented (can spot a mis-matched picklist value from a mile away)
- Passion for technology, learning and sharing knowledge
- Confidently able to work independently with little guidance required while maintain the ability to collaborate in a fully distributed environment
- Flexible and able to work in a fast-changing, demanding environment
What You Will Be Doing:
Salesforce.com Implementation
- Serve as the technical project lead and collaborating with a team of other Consultants, Developers, Solution Architects and Project Managers on larger projects
- Proactively manage to the scope of work, budget and timeline with the PM and project team
- Lead Discovery and Design sessions to:
- Identify, understand and document customer requirements
- Successfully facilitate functional business process discussions to analyze and understand clients’ needs and opportunities for improvements
- Lead process automation discussions
- Analyze integration requirements
- Develop integration process definitions and application design
- Provide hands-on Salesforce.com (and Salesforce.com-related technology) customization and configuration for Exponent Partners' customers following requirements and solution design
- Deliver trainings to system administrators and power users
Create review and deliver project deliverables with PMs, team members and clients
- Follow advanced architecture, solution, and platform-specific technical best practices
- Provide hands-on Salesforce.com (and Salesforce.com-related technology) customization and configuration following requirements and solution design
- With the PM, lead the successful transition of clients to Customer Success by providing/reviewing project artifacts and documentation with that team prior to a formal transition
- Be accountable for the QA of all technical project consulting deliverables
Data Migration
- Guide customers and our internal teams through the entire data migration process, as well as performing all aspects of a successful data migration
- Review scoped data migration work and assess against budgeted hours to ensure work can be performed as allocated
- Draft data assessments which will be used to clarify approach, breadth, depth, and width of a subsequent extract, transform, and load project
- Perform data migration work within scoped hours
- Consistently deliver client data migrations on time and within budget
- Consult with the project team to create source data field level mapping and to document where data transformations need to be created
- Create repeatable data transformations
- Transform and load data into Salesforce
- Curate data driven reports to verify quality and quantity of imported data
Other
- Maintain target utilization rate
- Serve as a thought leader by writing and posting articles, white papers and blog posts
- Contribute to the knowledge base on Salesforce.com and related technology solutions
- Mentoring more junior level staff
What You Can Expect:
- Competitive pay and total compensation package, including commission, a 401(K) employer match, and participation in an Employee Stock Ownership Plan (ESOP).
- Excellent benefits, including employer paid health coverage, and a generous vacation policy that grows over time.
- A fun and collaborative environment full of high-caliber professionals.
- Flexible, remote work environment with zero commute time.
- Opportunities for innovation and tackling complex challenges.
**Hiring Salary Range:**The role falls within our Senior Consultant position. The hiring range for this role is $110,00 - $130,000 annually - this range may be adjusted based on experience and location. Please note, our salary ranges are based on current market data. Should you feel strongly that we are not in line please reach out.
Who We Are:
We are a social venture, a B Corporation, a California Benefit organization, and an employee ownership company which works every day to support all of our stakeholders. We serve our clients through information systems for transformative impact. And we support our staff through meaningful, impactful work in an environment and culture that is equal, diverse, curious, growth-minded, innovative, results-focused, and progressive - just like the society that we seek. Exponent Partners is a passionate, mission-driven organization that creates transformative information systems solutions for nonprofit organizations so as to enable radically better outcomes. We are information systems change agents, serving social impact change-makers!