Salesforce Data Intern

Overview

Put your passion and skills to work for the planet. Climate change is the most urgent issue of our time, and we need people like you to help us build a vital Earth — for everyone.

We’re Environmental Defense Fund, a fast-paced nonprofit with a growing staff of more than 1,000 people in nearly 30 countries. We deliver game-changing solutions that cut climate pollution and strengthen people’s ability to thrive despite the effects climate change is already having. We work wherever we can have the most impact, from local communities to top companies to governments worldwide, and even in space.

Our culture, values and commitment to diversity make EDF an exciting and meaningful place to work. Every job here makes a difference. Won’t you join us?

Responsibilities

Program/Department Overview

EDF’s Membership Department contributes to the mission by engaging with our three million members and activists to raise money and take action. Executing a multichannel campaign correctly requires experts in copywriting, creative, analysis, marketing databases, donor development, and member services. Membership staff work closely with colleagues in Marketing, Development, IT, and Political Affairs to be effective in our work and efficient in our use of resources.

Overall Function

As a non-profit organization, EDF keeps constituent data in Salesforce NPSP so staff can maintain relationships with program partners and financial supporters. Process flaws can cause errors on constituent records, which can lead to lost relationships. The Membership Department’s Salesforce Data Intern will learn reporting and analysis skills to identify data-hygiene problems in the Salesforce database, with a focus on members in the United States who are donors. This intern will then correct constituent records, either by creating upload files, or by correcting lists of individual records.

Key Responsibilities

Tasks will include but are not limited to:

• Gain Salesforce reporting and analysis skills, through training from Membership staff and online documentation.
• Use Salesforce and Excel to export and edit correction lists for upload.
• Monitor data hygiene through exception reports.
• Investigate constituent issues reported by Member Services staff.
• Suggest ways to improve constituent relationships to reach fundraising and activism goals.
• Participate in advancing EDF Diversity, Equity, and Inclusion (DEI) goals in which people from all backgrounds and experiences feel connected, included, and empowered to address the environmental and organizational challenges in alignment with EDF values.

Qualifications

• Must be enrolled in an undergraduate program (associate or bachelor’s) with coursework in marketing, management, business, computer science, or related field.
• Demonstrated interest in non-profit, non-governmental organizations.
• Basic proficiency using spreadsheet software (Microsoft Excel or equivalent) to edit and manipulate data.
• Basic proficiency in Salesforce a plus.
• Excellent written and oral communication skills.
• Must be well organized, motivated, and detail-oriented.
• Ability to multi-task, prioritize and meet deadlines.
• Ability to work in a team setting and have the ability to work independently when projects are due.
• Demonstrate self-awareness, cultural competency and inclusivity, and ability to work with colleagues and stakeholders across diverse cultures and backgrounds.
• Demonstrate initiative and problem solving skills.

Location

U.S. Remote

Term

Summer 2023 (June-August, 10 weeks)

Hours

Full-Time (35 hours/week), with the majority of hours between 9:00am-5:00pm Eastern Time.

Compensation

This internship would involve compensation for work paid at a rate competitive with leading non-profits at $17/hr.

Application Materials

Interested applicants should attach their cover letter and resume to the EDF application, together with a 2-3 page writing sample.

Pay Ranges

We offer a strong total rewards package encompassing competitive salary, robust benefits, and professional development opportunities consistent with a modern global organization. We take into account factors such as candidate experience, skills, training, internal team equity and local norms.

The pay range for this role is shown below.

Please note that pay ranges are country specific. As a result, the stated currency is not meant be converted into any other currency.

Minimum Salary

USD $17.00/Hr.

Maximum Salary

USD $17.00/Hr.

EEO Information

Environmental Defense Fund is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.