Sales Enrollment Administrator - Cape Town

Start Date: ASAP or January 2023
Location: GVI office in Westlake and Remote working
Hours of work: Flexible working hours, early, late and alternating weekend shifts, 8.5 hours a day
Remuneration: Basic R12 000 + Variable performance-based incentives

Are you a naturally organized, detail-oriented, communicative team player who enjoys interacting with a wide range of people on a day to day basis?
Would you love to work for a purpose-driven organization, on a mission to make a difference?
If this sounds like you, you could be a fantastic fit for our Sales Support Administrator position here at GVI.

About you

We are looking for a dedicated, highly organized, team player who has fantastic written and verbal communication skills and is comfortable interacting with a wide range of people. Our Sales Support Administrator will support the Sales team in their day to day tasks including lead handling and client communication, with the main goal being to establish direct client communication with potential GVI participants as efficiently as possible. Other tasks will include keeping all canned responses and client communication relevant as products develop and change over time. Due to the nature of working with a number of different sales team members as well as a number of different clients all over the world, you will need to be flexible with working shifts to accommodate our global client base. You will also need to be a fantastic communicator, be task and detail-oriented and stay on top of your game at all times!

What you will do

• Assisting sales team members with all necessary tasks related to lead handling and establishing client communication, with the primary method of communication being email
• Organising and managing lead accounts on Salesforce to ensure effective and efficient lead handling
• Liaising with our field staff for project updates to provide accurate and live information on our programs and program development, and ensuring this information is updated in canned responses
• Ad hoc day to day duties within the sales team

What you will need

• 2-3 years of relevant work experience
• Fluency in spoken and written English
• Exceptionally organized and detail-oriented, with excellent multi-tasking and administrative skills
• Technically proficient (will operate on systems including Salesforce)
• Exceptional phone manner
• Fantastic written business communication skills
• Passionate about making a positive impact in the world
• Must be SA citizen, permanent resident or have work permit valid for minimum of 24 months

GVI has the following additional perks:

• The flexibility to 'bank' SA public holidays (if it does not suit you to take them off) and take them as additional annual leave days (therefore in actual fact having 30 days total annual leave, inclusive of public holidays)

• A half-day on the first Friday of every quarter (in addition to your 18 days of annual leave)

• Access to GVI's Online and Impact Academy online training

• For central support staff: The ability to work remotely from anywhere in the world, including a GVI hub

• In-house psychologist and registered trauma counsellor on the People Team, available for employee wellness counselling and additional wellness resources on demand

• Unlimited opportunities for growth and development and more!

About us

GVI is an international multi-award-winning social enterprise on a mission to build a global network of people united by their passion to make a difference. We run programs in 13 countries worldwide aligned to the objectives of the United Nations Sustainable Development Goals.

GVI is a platform for personal growth, and our staff have the ability to develop themselves across teams, departments, and even locations! We value passion, authenticity, entrepreneurship and innovation and treat all of our stakeholders with respect and compassion above everything else.

You can find out more about the types of work we do, and who we are as an organization here.

To apply

To apply, please submit your CV and a cover letter that clearly demonstrates why you’d be a good fit for this role.