Sales Administrator

Location: Head Office (Toronto, ON)

Job Summary:

The Sales Administrator role will report to the Manager, Sales Administration and assume a key role in the daily administration of customer orders and shipments, with a focus on the North American market.

We are seeking a talented, motivated top performer to join our team in this role with experience in customer service while communicating with multiple internal departments.

Primary Responsibilities:

Support and take ownership of the administration aspects of customer orders and the corresponding financial and compliance paperwork that must be maintained customers/suppliers of spent lithium-ion batteries:

• Work with existing customers to ensure that all required paperwork is completed prior to shipments
• Ensure that any material sampling requirements have been identified and completed as necessary
• Resolve any discrepancies with clients related to differences in weight, material type, etc.
• Ensure that all sales and purchase orders are prepared in a timely fashion and sent to customers
• Perform documentation reviews ahead of certification audits.
• Be a central point of contact for customer questions related to payments or any other item.
• Participate in teams to continually improve our IT systems and processes as it related to our interaction with customers.

Job Qualifications:

• Post-secondary degree / diploma in a field related to Business or Accounting
• 1+ years of experience in a customer service environment would be preferrable
• Excellent computer skills (advanced EXCEL, experience with ERP would be preferrable)

Core Competencies:

• Desire to work in a dynamic, mission-driven environment
• High-level of integrity and dependability with a strong sense of urgency and results-orientation
• Consistently delivers quality work on time
• Strong attention to detail and a high degree of accuracy
• Exceptional oral communication, writing and editing skills
• Excellent telephone etiquette
• Excellent organizational skills
• Motivated, methodical, and optimistic
• Demonstrated interest in cleantech, electric vehicles or renewable energy a plus

Benefits of Working for Li-Cycle:

• High impact work: as a core member of the team, you have the opportunity to take a primary lead role and make a significant impact
• Global environmental impact: we are a clean technology company with a mission to reduce CO2 emissions globally to ensure a sustainable future for the environment
• Passionate team: we are pushing boundaries and are passionate about everything we do

For more information, you can visit our website https://li-cycle.com or view Li-Cycle's corporate video here: https://www.youtube.com/watch?v=pnUgCt0JshU.

Li-Cycle is an equal opportunity employer committed to Diversity, Inclusion & Belonging. Individuals seeking employment at Li-Cycle are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, diverse-ability, veteran status, gender identity, or sexual orientation.

Li-Cycle is focused on providing a barrier free Recruitment & Selection process. We will focus on experience and skills and will not discriminate against candidates who have a disability or require an accommodation throughout the Recruitment & Selection process.

Interested candidates should apply to Li-Cycle directly by submitting their resume through the Li-Cycle Career's page. Please note that only candidates selected for an interview will be contacted.