RESPONSE COORDINATOR

Diversity is the acknowledgment, promotion and celebration of our differences and similarities. All racial identities, ethnicities, sexes, nationalities, gender identities and expressions, physical and mental abilities, sexual orientations, ages, spiritualities, points of view and socioeconomic statuses can fit in with us. We support individuals from around the world and serve communities affected by disasters with purpose. Response, recovery, resilience and renewal are why we exist. Respect for the value of diversity, inclusion and social justice drives us forward every day. Everyone is welcome.

Position Purpose

A versatile position within a dynamic nonprofit that provides community-inspired, volunteer-powered disaster relief. The position is full time and is responsible for general program support and a team oriented approach to a flexible response program with responsibilities including volunteer management, work queue management, assessments and scope identification, and maintaining relations between All Hands and Hearts and local beneficiaries.

Reporting Relationships

• Reports to Program Director
• Roles reporting to position  None
• Approximate number of reports  0

Essential Functions

• Provide support to the program team as a whole, plugging a variety of gaps and program needs as they arise.  This may include the following:

  • Management of the field work queue including scheduling and conducting  assessments, coordinating new work sites, and management of program data (i.e. tracking worksite progress and completion) in All Hands and Hearts’ organizational database
  • Volunteer coordination support including volunteer outreach, communication, base and site orientation, scheduling, and overall management on program.
  • Financial and logistics support including cash counts, vendor invoices, working with off program financial support, and vendor relations as needed.
  • Tracking of material usage, work records, and other data as needed in Salesforce.
  • Leading teams in the field through coordination and management of volunteer Team Leaders including offering skilled troubleshooting and translating as necessary

• Work with Program Director to organize and manage transport and telecommunications for teams in the field

• Work with the Program Director on procurement of construction supplies, tools, and materials for project sites, as construction related scopes occur

• Support overall base management and general program operations.

• Reviewing, modifying, and implementing appropriate health and safety practices across sites including risk assessments, incident reporting, training, and documentation.

• We have decided to relax the requirement for Covid-19 vaccination for on program staff. While we still strongly recommend Covid-19 vaccination, along with other standard and travel immunizations as recommended by the CDC and WHO, Covid-19 vacation will no longer be required

• Perform other duties as required

Position Requirements

• Education  High school diploma or equivalent is required
• Related Experience  Previous All Hands and Hearts experience preferred. Must have previous humanitarian experience. 1-2 years experience with construction logistics preferred.
• Special Competencies/Certifications
• Fluency in at least one language/dialect used in the region of the project strongly preferred. Valid driver’s license required. Must be able to secure and maintain appropriate visas. Excellent written and oral communication skills (In English). Confident working with Google Workspace, particularly Google Docs and Google Sheets; and Microsoft Office. The applicant needs to be well organized, detail oriented and process driven. The applicant should have a flexible approach to managing multiple tasks and prioritizing them appropriately. The individual is able to manage a large workload and perform in a fast-paced environment.

Working Conditions and Physical Demands

• Constantly works in outdoor adverse weather conditions
• Frequently moves items weighing up to 40 lbs on work site or on base
• Frequently operates computer
• Must be able to remain in a stationary position
• Frequent travel
• Living in communal environment
• High stress situations in an immediate post-disaster environment with limited amenities

Compensation & Benefits

• Typical starting salary is $850 - $1,225 USD / month, and up to $1,600 for highly qualified candidates who have previous experience in this role.
• Room & board
• Monthly R&R breaks with allowance
• Visa extension reimbursement
• Travel to and from program location
• Coverage for emergency medical injury or illness
• Costs related to COVID-19 entry requirements

All Hands and Hearts is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, Veteran status, age, or any other protected characteristic.