Resident Engagement Coordinator

POSITION OVERVIEWThe Resident Engagement Coordinator is responsible for supporting Lift to Rise’s Resident Engagement Initiatives and Collaborative Action Networks (CANs), comprised of cross-sector partners focusing on improving specific outcomes in health, housing and social connectedness. Assist CANs with identifying strategies related to key priority outcomes and contributing indicators, as well as supporting the development and implementation of CAN action plans. Assist with community outreach, resident engagement, Committees by Cities, and Resident Leadership Table. Assist team with administrative coordination for CAN meetings, Lift to Rise projects and grants, and other tasks as assigned. This is a full-time, on-site position.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Support the planning activities of community partners aligned with the strategy work, assist in convening and organizing partners to develop data-based continuous improvement action plans.
• Provide dynamic, engaging facilitation of community and resident meetings to guide the development and implementation of action plans.
• Work with the Director of Power Building and Resident Outreach Manager to plan agendas, synthesize and document group processes, and navigate challenges within and outside of the group.
• Support the processes to establish a continuous improvement and data management infrastructure that allows CANs to assess their progress.
• Assist with community outreach, resident engagement initiatives, committees by cities and resident leadership table.
• Develop and enhance relationships with community stakeholders, including leaders in business, faith-based, nonprofit, philanthropic, and civic sectors while helping to build awareness of and partnerships with Lift to Rise.
• Support the development of trust and strong working relationships within community stakeholders.
• Support community engagement activities by developing and maintaining ongoing interaction with residents through meetings and attendance at community meetings, and other identified strategies.
• Assist in building community leadership capacity by organizing and/or facilitating trainings and meetings to identify and advance resident priorities and objectives; advocate for the interests and priorities identified by residents.
• Collaboratively assist in developing and implementing time-specific plans to resolve community identified priorities.
• Identify community-based organizations, businesses, and leaders to establish and nurture relationships and help build awareness of and partnerships with Lift to Rise.
• Represent Lift to Rise at appropriate meetings, presentations, and community events, as requested.
• Assist with creation and distribution of communications regarding Lift to Rise activities.
• Assist with administrative coordination and planning for Lift to Rise events, and other administration and coordination tasks as assigned.
• Organize, schedule and conduct outreach activities on and off-site, including conducting large and small group presentations. Arrange transportation, facilities, and refreshments as appropriate.
• Assist in the planning, scheduling, and delivery of presentations, meetings and other events as assigned.
• Prepare and maintain a variety of files and records related to services and activities, maintain files, documentation and data to ensure accurate tracking of progress; assist in compiling and entering data and preparing comprehensive reports.
• Attend and participate in professional development activities as assigned.
• All other duties as assigned.

QUALIFICATIONS

• Bachelor’s degree plus two to three years of work or intensive volunteer experience required; advanced degree preferred.
• Excellent project management and organizational skills with attention to detail
• Demonstrated success in building trusting, effective relationships with diverse partners.
• Excellent written, computer and oral communication skills
• Familiarity with Zoom, Salesforce, Word, Excel, PowerPoint and SharePoint.
• Self-starter with the ability to prioritize, meet deadlines, keep commitments and produce results in a fast-paced environment.
• Exceptional interpersonal skills and ability to train or teach others with clarity and flexibility.
• Must always maintain professional boundaries and confidentiality.

REQUIREMENTS

• Must be able to work on-site, full-time, including some weekends and evenings.
• Bilingual in Spanish and English.
• Ability to travel as needed across the Coachella Valley and other locations.
• Must have reliable transportation, valid CA state Driver's License, clean driving record, and current auto insurance.
• Criminal background check required for employment.
• A passion and authentic commitment to justice and equity for people of all ethnicities, races, ages, gender identities, sexual orientations, economic circumstances, physical and mental abilities and characteristics, and philosophies.
• Genuine commitment to resident and community issues, as well as the vision, mission, and values of Lift to Rise.

PHYSICAL REQUIREMENTS

• Able to communicate effectively both orally and in writing
• Able to frequently walk, sit, and perform other job duties in both indoor and outdoor.
• Able to stand for long periods of time.
• Visual acuity to operate computer and laptop for extended periods of time.
• Able to occasionally lift up 30-40 pounds without assistance.

BENEFITS FOR THIS POSITION: (waiting period may apply)

• Health insurance - Medical, Vision & Dental
• Paid Holidays
• PTO - Paid Time Off
• Retirement Benefits

ABOUT LIFT TO RISE

Lift to Rise works to achieve a future where all Coachella Valley families are healthy, stable, and thriving. To this end, Lift to Rise catalyzes both institutional and grassroots leaders to effectively collaborate and shift their attention and activities toward mutually reinforced interventions that address the underlying causes of poverty in the region. To learn more, please visit: http://lifttorise.org

OUR VALUES

• Community: We believe that community voice and leadership must be central to planning, implementation, and evaluation of our work.
• Racial Equity: We seek and value all types of diversity, and strive to dismantle inequities, including those present in ourselves, our organizations, and our communities.
• Innovation: We believe change is possible, are not afraid to try new ways to solve old problems, and take initiative to learn, cross boundaries, and overcome obstacles.
• Results: We set bold, clear goals, measure progress, and use data informed by the community to make decisions and hold ourselves and each other accountable.
• Servant Leadership: We build trust with partners, step up when others need help, and seek to lift up and support the leadership and actions of others.
• Belonging: We create teams and spaces where people are celebrated, feel care and love, practice empathy, and work through differences.

SDG Impact