Research Manager

Are you a passionate researcher eager to apply your skills in a collaborative and innovative setting, focused on creating meaningful impact? If you find excitement in driving change and improvement in the lives of vulnerable adolescents and young people through your research expertise, keep reading – this role is for you!

The Company

Tiko (previously known as Triggerise) believes in a world where all youth have the power to choose where, when, and how they meet their sexual reproductive health needs. Our digital platform delivers scalable and verifiable sexual reproductive health services for young people in 7 main markets in Sub Saharan Africa - Kenya, Ethiopia, Uganda, South Africa, Nigeria, Burkina Faso, and Zambia. We work together with local communities and use nudges like reminders, discounts, and reward points to encourage our users to access and use sexual and reproductive health services. We also support our users in becoming micro-entrepreneurs and adding value to their economies.

Tiko has offices in South Africa, Nigeria, Kenya, Ethiopia, Burkina Faso, Uganda, Zambia, Nigeria, the Netherlands, and Portugal. Globally, our team consists of +200 enthusiastic, international colleagues. Whether you are working from our biggest office in Nairobi, the fast-growing office in South Africa, or from home, our people are young and our culture is global and dynamic. Our work environment is fast-paced, informal, and friendly. You can learn more about what being part of Tiko is like here.

The Job

As a Research Manager at Tiko, you'll be at the forefront of implementing Pathways, an innovative segmentation approach. Based in Nairobi, this vital role combines research acumen with strategic innovation, focusing on identifying and supporting vulnerable populations through advanced qualitative and quantitative methodologies. Your work will not only be pivotal to enhancing Tiko's internal programming but also contribute to global knowledge in public health strategies.

Your responsibilities will include:

• Applying Pathways segmentation methods to identify key population groups and understand their unique needs through both qualitative and quantitative analysis.
• Conducting sophisticated statistical analyses and supplementary research to deepen our understanding of different population segments.
• Assessing the effectiveness of existing and planned interventions in meeting the specific needs and desires of identified population segments.
• Leading and executing rapid qualitative research, including focus groups, interviews, and ethnography, to gather in-depth insights into target populations.
• Managing the prototyping phase, quickly iterating and refining innovative solutions based on research findings.
• Ensuring research activities are conducted with rigor, within budget, and delivered on time.
• Collaborating with the innovation team and Tiko staff to integrate research findings into our innovation processes seamlessly.
• Communicating research insights and findings effectively with both internal and external stakeholders.
• Producing diverse publications, such as academic papers, case studies, blog posts, and project reports, to disseminate our findings and methodologies.
• Enhancing Tiko's internal capabilities by training staff in the quantitative and qualitative methods integral to the Pathways approach.

About You

You are a dynamic researcher with a passion for improving the lives of vulnerable adolescents and young people. Your innovative mindset, combined with your expertise in both quantitative and qualitative research, enables you to uncover impactful insights. Your leadership skills shine in mentoring and inspiring teams, and you have a knack for transforming data into solutions that drive real-world change.

Requirements:

• A Master’s degree (or higher) in Public Health, Social Work, Design, Behavioral Science, Medical Sociology, or a related field, with a preference for a Doctoral degree.
• At least 7 years of experience working in health or development programs, with a particular focus on vulnerable populations.
• Experienced in designing and executing qualitative research including developing instruments, conducting interviews, analysis
• Familiarity with quantitative research methods, including how to interpret and use findings. Ability to use statistical software for analysis.
• A ‘design mindset’ and experience with developing solutions to complex problems
• A track record of writing academic publications, showcasing your ability to communicate complex ideas effectively.
• Proven ability in leading teams to successfully deliver on complex projects.
• Experience in human-centered design and/or innovation is highly desirable.
• Lived experience reflecting the populations served by Tiko is an asset.
• Familiarity with using data for problem-solving in contexts like quality improvement.
• You are currently based in Nairobi, Kenya (mandatory).

The rewards

At Tiko we believe in being open, also when it comes to salaries. The gross monthly salary bracket for this position is Ksh499,744 - Ksh749,616 in Kenya, plus benefits. We will offer you a salary in this bracket depending on your level of experience and how it relates to your future colleagues.

In addition to your monthly salary, we offer you:

• Great secondary benefits
• A personal development budget.
• Unlimited holidays, if you can make it work with your team you’re good to go.
• Growth opportunities.
• A product to help shape as we grow, to leave your mark on how we do things.
• A vision that we trust that you will do your job without us having to invent unnecessary rules and regulations.

The details

Interested? Click apply now below! Want more information? Check out our website or contact our Global Recruiter. We only accept applications through the apply links, not by email.

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Tiko prioritizes integrity in our workplace and respects your privacy.

Tiko is committed to preventing any type of unwanted behaviour by its employees at work, including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct. This is why we will do reference and background screening checks on successful candidates before hiring. Tiko also participates in the Inter Agency Misconduct Disclosure Scheme_. As part of this scheme, we will request information from your previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during your employment, or incidents under investigation when you left employment. By applying for this position, you confirm you have read and understood these recruitment procedures.
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We value your privacy and understand the importance of safeguarding your personal data. We invite you to review our privacy notice for the recruitment process to understand how we collect, use, and protect your personal data during the recruitment process. Click here to view the document. By applying for this position, you acknowledge that you have read and understood our privacy notice.

Keywords

Research ManagerPublic HealthSocial WorkDesignBehavioral ScienceMedical Sociologyqualitative researchquantitative researchstatistical softwareacademic publicationshuman-centered designinnovation