Quality Assurance Engineer

We are seeking an enthusiastic and motivated Quality Assurance Engineer (Automation) to bring to life Infoxchange’s mission of Technology for Social Justice.

Infoxchange is a social enterprise where diverse, smart and passionate people embrace the power of technology, to improve social justice outcomes and enable others to feel supported to belong and thrive.

This role is available on either a full or part time basis (3 days per week), based in our Melbourne or Brisbane office (we are a flexible workplace).

About the role

As a Quality Assurance Engineer, you will be responsible for creating and maintaining automation testing and quality assurance of Infoxchange’s new & existing web applications. You will be required to take ownership of QA automation activities and be actively involved in implementing new tools and technologies.

In addition to the immediate QA Team, you will work with a mix of team members from the software development, product and delivery teams, as well as external government and non-government stakeholders.

Responsibilities include (but are not limited to):

• Responsible for QA Test automation.
• Able to shift between automation and manual testing tasks on need basis.
• Collaborating with subject matter experts and developers to understand testing needs and identify opportunities for automated testing.
• Ensure that automated test scripts are created, maintained and executed to meet the project test requirements and software release deliverables.
• Working closely with development, Operations and Business analysis teams to understand how changes in the software affect maintenance of automated test scripts and test environments.
• Develop and maintain automation test suits for Smoke, Functional, Regression and Performance tests to ensure software is working as per the requirements.
• Utilise various testing techniques such as exploratory/regression/manual testing as required.
• Proactively assess and contribute to the refinement of the QA strategy, including facilitating discussions related to improving overall end-to-end product delivery.
• Collaborate with software development and delivery teams to analyse business requirements and define appropriate acceptance criteria.
• Identify and communicate any requirement assumptions, dependencies, and risks in a timely manner.
• Decompose business requirements and create appropriate and concise user stories.
• Coordinate User Acceptance Test activities with the Delivery and Software Development teams.
• Communicate effectively with software developers regarding explanation of user stories and validation based on acceptance criteria.
• Uphold and advocate for the values, beliefs, and principles as outlined in the Technical Services Team Manifesto

About you:

• Minimum of 3 years of experience in software testing with minimum 1 years of experience in automation testing within a SaaS-based environment
• Experience in developing Automation Framework from scratch
• Significant knowledge of testing tools (preferably Test Complete, Cucumber Studio, Selenium and Behat)
• Experienced in testing complex user interfaces, including manual/exploratory/UAT/API/ regression testing
• Experience in querying relational databases using SQL (preferably in PostgreSQL)
• Experience with Agile and DevOps processes and practices, including Continuous Integration (CI) / Continuous Delivery (CD)
• Experience with following technologies: Python, JavaScript, HTML5, CSS3, RESTful APIs
• Experience in QA methodologies
• Awareness of industry-based and Australian Government Accessibility and Usability principles, practices and guidelines
• Ability to function in a team environment, including the ability to reason with others through effective, clear, and concise communication
• Able to prioritise work across multiple projects within a fast-paced environment
• Able to work both independently and within a collaborative environment
• Systematic, proactive, and excellent attention to detail
• Good strategic decision-making skills
• Excellent written and verbal communications skills
• Energy and passion for the work, sense of fun, and enjoyment for what can be achieved
• Passion for digital transformation of the not-for-profit and community sector
• Must have valid full working rights in Australia
• Must complete a criminal record check

What we offer

• A base salary of $92k plus superannuation and 17.5% annual leave loading.
• Salary packaging benefits to reduce your taxable income to put more money in your pocket (check out cbb.com.au).
• Other additional benefits.

We’re passionate about taking care of our employees, so working with us means that you will also enjoy:

• Flexible working arrangements
• Generous perks for parents, including a 20-week paid parental leave supplement with superannuation included for the duration of the primary carer’s paid and unpaid leave
• Employee rewards and recognition program
• CEO one-on-ones
• Subsidised on-site massages, yoga and fitness training
• Inner-city location with public transport on our doorstep
• Melbourne office across the road from Victoria Gardens shopping centre and close to the cafes of Victoria Street, Richmond
• Brisbane office close to the cafes and activities of South Bank Parklands
• Carbon neutral offices

Plus, at the end of the day, you can feel good knowing you’re working for an organisation that contributes to a fairer society. Can’t beat that!

Who are we?

Infoxchange Group is a not-for-profit social enterprise that has been delivering technology for social justice for over 30 years. With over 160 staff across Australia and New Zealand, we tackle the biggest social challenges through the smart and creative use of technology.

We work with community, government and corporate partners to solve issues around homelessness, family violence, mental health and disability, as well as supporting Indigenous communities, women, youth and families.

Our products and services, are used by over 25,000 organisations across the community sector. We provide the right tools to improve efficiency and deliver greater impact – from nation-wide service coordination systems to IT advice for individual organisations.

Through our work in digital inclusion and social innovation we use technology to empower people experiencing disadvantage, driving social inclusion and creating stronger communities. We believe no-one should be left behind in today’s digital world.

Infoxchange Group is committed to growing teams with diverse skills, abilities, and experiences. We welcome applications from people of all ages, abilities and cultures, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people living with disability, people from the LGBTQI+ community, parents and carers.

We are a 2023 Circle Back Initiative Employer and commit to respond to every applicant who applies to work for Infoxchange.