Qualitative Market Researcher, Philippines and India

52% of the world can’t access healthcare: we’re a business that does something about it. Join us.

How does it work? We’ve built an app that works offline, and then go to more rural areas and train the health workers and independent people to be a decentralised network of field agents. They collect data on health needs, run targeted awareness and screening campaigns (which is productised and funded by a huge range of global companies) and then order and manage the distribution of private sector medicines, insurance plans and community health products! We’re now looking to enhance this platform more, and become a comprehensive, end-to-end health service for less urbanised.

This isn’t an easy task, but we’re doing it – this isn’t all talk! 5 countries, 5,500 agents trained, 50 core staff, and 500,000 lives touched so far. Most of this growth came in 2021, and we are planning to double this in the next six months too…

Why work with us? We are a tech start-up, in a unique space, with a new value proposition to build a socially minded business models for half the planet. You get to be creative, move fast, own truly important things, grow, and help people. We’re not a charity either, we are redesigning how affordable healthcare is delivered through truly innovative business and service delivery models – we’ve raised VC money and are revenue generating and are focusing on our scale up.

We already work with over half of the world’s largest pharmaceutical companies and have footholds in five markets, including India and Indonesia (with close to 20% of the world population there – with more growth and partnerships planned), and Philippines, Cambodia, and Kenya too! We’re just getting started though, so get onboard: do something that matters.

To learn more about reach52, check out our website or watch this short video

Overview of the Role

We're looking to onboard a Qualitative Market Researcher to join our fun-loving, talented Philippines AND India team for 4 months, from November 2023 to February 2024 (4 months). Our ideal candidate is someone who can work independently, with a strong desire to make a positive difference in the communities we work in.

The researcher will work closely with our Senior Manager, Community Insights, to conduct qualitative market research in the form of Focus Group Discussions and interviews.

Employment: Freelance contract

Start Date: 1 November 2023

Location: Iloilo, Philippines and Bangalore, India

Reporting to: Senior Manager, Community Insights

Role Scope and Responsibilities

The core role scope and responsibilities of the Qualitative Market Researcher will be:

• Lead and moderate focus group discussions, in-depth interviews, and other qualitative research sessions with participants from diverse backgrounds.
• Record session and provide transcription and translation if applicable
• Provide debriefing sessions to reach52 team to summarize key findings from the FGD sessions and interviews.
• Prepare written report of the key findings from the FGD sessions and interviews

Person Specification

The ideal candidate will have:

• At least 3 years of core work experience in Qualitative Market Research
• Bachelor's or Master's degree in a related field (e.g., sociology, psychology, anthropology, marketing, etc.)
• Proven experience as a qualitative research moderator, with a strong portfolio of successfully conducted research projects
• Exceptional interpersonal and communication skills
• Expertise in facilitating group discussions and interviews effectively, including managing group dynamics
• Proficiency in qualitative data analysis tools and software is a plus
• Attention to detail and a passion for uncovering insights
• Excellent written and verbal communication skills
• Must be fluent in English and local language (Hiligaynon in Philippines and Kannada in India)