Project Officer Operations

Digital Defenders Partnership, a program hosted by Hivos, seeks a new team member to support us with our Project Operations;

• Region: Global
• Location: The Hague, The Netherlands, partly working remote; starting A.S.A.P. contract for 1 year.
• Hours: 32 hours/week.
• Deadline: August 7, 2023.

Are you committed to defending human rights offline as well as online? Do you have working experience in operations of global human rights projects, are you detail oriented to support Human Resource administration, and do you have the communication skills for donor management? Do you want to work in an international, diverse team? The DDP team would love to have you as a colleague.

About DDP

DDP was founded in 2012 by the Freedom Online Coalition (FOC), initially as an emergency grant mechanism in response to digital threats against human rights defenders (HRDs). Our program of activities has grown significantly in recent years, with the aim of providing a more holistic response to digital threats against HRDs. The annual DDP budget increased from 1.4 million in 2013 to 6.3 million in 2023, and the staff size grew from three EU based people in 2013 to 36 team members in 2023 spread across six regions (Asia, Anglophone Africa, Francophone Africa, Latam, Eastern Europe/Caucasus/Central Asia, and the EU). Hosted as a program of Hivos, DDP is currently supported by seven governmental donors, all of whom are FOC members.

This is a particularly an exciting time to join DDP. This year we are undergoing a further expansion, with the establishment of a team in the Sahel and Francophone West Africa. Moreover, we are developing our 2024-2027 Strategy in which we hope to further learn and deepen our commitment to feminist and decolonial approaches.

Your Responsibilities

The main tasks for the DDP Project Officer Operations include:

Donor Management

• Support the Program Manager co-leads with the overall overview of donor relations, communications and requirements
• Take part in the DDP Donor Management working group in a supportive role
• Contribute to the development of fundraising proposals
• Coordinate the organizing of the DDP annual donor meeting
• Draft general and ad hoc documents for donor requirements

Human Resources

• Support the Program Manager co-leads with the overall overview of DDP human resource policy, administration and recruitment procedures and processes
• Support the transformation of DDP’s HR policy, in line with a to be developed vision on labor justice and HR plan, in line with the new strategy
• Maintain and update relevant DDP HR procedures, such as onboarding, contingency budget procedure etc.
• Together with relevant line managers, coordinate onboarding and off boarding processes of new team members
• Liaise with Hivos HR on DDP HR requirements and provide regular updates
• Drafting HR related documents, such as contracts, addendums etc and processing these in the Hivos Administrative and Financial system

In addition to the above, the PO Operations will also be conducting ad hoc support for All Team Operations and attending weekly, bi-weekly and monthly meetings/calls with various team members.

Your profile

Minimum criteria:

• Level of professional and analytical ability: A holder of a Bachelor or Master in International Relations, Human Rights, Development Studies, International Law or other relevant degree
• Minimum of 3 years relevant work experience, preferable in an (inter)national civil society organization
• Exposure to project management, including the coordination of processes with various (international) stakeholders
• Ability to work in a financially complex international projects, such as multi-donor and multi-regional

Desired criteria:

• Experience in (multi) donor management and/or fundraising
• Experience in human rights / social development projects with an international outlook
• General Knowledge of ICT, MS Office
• Ability to communicate clearly and effectively in English; good command of oral and written. Spanish and/or French is a plus
• Strong organizational skills
• Professional discretion
• A willingness to work in a Queer-affirmative and feminist team, to assert your needs, respect those of your colleagues, and contribute to an empowering and joyful working environment. You agree to the DDP values (as addressed in our 2020-2023 Strategic Plan) and will sign the HIVOS Safeguarding Policy (https://www.hivos.org/who-we-are/our-organization/integrity/) and non-disclosure agreement of DDP.

Location

The ideal candidate is preferably based in The Netherlands, but note that work is to a large extent remote.

Diversity

Hivos is an equal opportunity employer and encourages women and LGBTQIA+ people, persons with disabilities, as well as others traditionally under-represented in the field to apply.

What we offer

This position will be for 32 hours per week. The salary in this role will depend on the location of the applicant. Hivos can only offer employment on local terms and conditions. The gross salary range we offer is between €3.139,06 - €4.448,21 per month based full-time employment at 36 hours per week.

We offer an international and diverse team you will be working with. The direct manager will be the Interim Program Manager / Project Manager Operations, and you will be working closely with the various DDP managers, the Finance Project Manager, the Project Assistants and the DDP grants team, comprising of six team members working from all over the world.

Want to apply?

Please apply at the latest by August 7th, 2023. We will consider closing the procedure before this date in case we receive a lot of applications and/or have found the matching candidate before this date.

Both a letter of motivation and resume are to be submitted in English by clicking on the 'Apply here' button.

Interviews will take place between August 7-21, 2023 and can take place over secure online communication means.

In case you have any questions, please contact the DDP Project Manager Operations Sophie Schellens via sschellens@hivos.org.

Background checks for final candidates

If you are selected for the final stage of the selection process, please note that professional references and background checks will be conducted due to our Safeguarding Policy. We may check social media -unless applicants state they do not wish us to do so. Accuracy of information in the curriculum vitæ will also be checked.