Project Manager, Laboratory System, and Diagnostics

Who we are

eHealth Africa designs and implements data-driven solutions and technologies to improve health systems for and with local communities. eHA’s technology works in low connectivity settings, and smartly uses data to drive decision-making by local governments and partner agencies to get optimum results.

We leverage our staff and department expertise across four programmatic areas:

• Public Health Emergency Management Systems
• Disease Surveillance Systems
• Laboratory Systems & Diagnostic
• Climate Adaptation in Health, Food Security  & Nutrition

In each of these programmatic areas, we partner with governments, communities, nonprofits and other stakeholders to generate holistic solutions, because we believe that every community deserves access to the types of tools that can enable them to lead healthier lives.

Purpose of the position

The Project Manager will be responsible for the management of the Laboratory Systems & Diagnostic project platform and its evolution to meet future needs. Reporting to the Program Manager, s/he will have both a technical and administrative leadership role in all aspects of managing a product development group. Other joint responsibilities include managing and tracking project product development, making decisions regarding project direction and needs, managing personnel-related activities, providing technical guidance to the team, and assuring compliance with internal specifications, customer specifications, industry standards, and organization standards.

What you’ll do

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

Product Development:

• Coordinate all activities necessary to complete multiple laboratory projects.
• Provide leadership to the entire project platform and evolution
• Provide technical leadership and mentorship to laboratory staff, fostering a culture of teamwork, professionalism, and continuous learning.
• Coordinating (coaching) the project and development team.
• Support and ensure timely procurement processes for laboratory upgrades, equipment, reagents, and supplies.
• Create the High-Level standard detail Design Specification with input from both the Deputy Director and the Product Managers.
• Collaborate with MERL, and PSU to ensure timely completion and submission of all required report
• Coordinate laboratory assessment and monitoring for facility upgrade
• Support the creation of laboratory design product definition or provide technical input concerning the product definition.
• Monitor and analyze all laboratory performance metrics and result framework, identify areas for improvement, and implement corrective actions as needed.
• Ensure that customers, including Funders, partners, and Beneficiaries issues are resolved promptly.
• Perform such other duties as may be assigned

Product Management:

• Interface with partners/clients on key laboratory technical issues.
• Serve as "point person" for Product Development organization regarding current engineering issues on the product plus determine the magnitude of the issue and delegating the work as necessary.

General Administration:

• Define quarterly objectives with team members.
• Conduct performance/salary reviews for direct reports.
• Direct technical and career growth of project team members.
• Ensure compliance of company policies, procedures, and methodologies.
• Attends and participates in staff meetings, training classes, and supervision. Presents complex ideas and anticipates potential objections. Communicates any ramifications of decisions and issues to project stakeholders, and presents alternatives.
• Supervises and writes reports on the program for management and donor agencies.
• Ensures compliance with laws and regulations.
• Participates in corporate strategic planning activities and applies project management theory to the organization's business challenges.
• Is consistently at work and on time & adheres to Policies and Procedures. Presents a professional demeanor at all times.  Tactfully approaches others.  Reacts well under pressure.
• Treats others with respect and consideration, regardless of their status or position.
• Ensures compliance with legal provisions, organizational policies, and best practices concerning data management, retention, licensing, and security.
• Adheres to Policies and Procedures.
• Adheres to eHealth Africa Code of Conduct as well as ethical standards of the field

Who you are

The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully perform this job.

• B.Sc. Medical Laboratory Sciences, and a master’s degree in Molecular Biology, Public Health, or in a related field. A professional License and certification is necessary
• Minimum of 10 years relevant experience, at least 3 years in a managerial role NGO experience is an added advantage.
• Project Management skills and certification is an added advantage
• Adherence to defined policies and procedures, monitoring and evaluating direct reports.
• Strong leadership skills that include the ability to build effective project teams, the ability to motivate others, delegation, and timely/quality decision-making.
• Ability to coordinate and ensure workforce work in line with organizational value and culture to meet goals and perform well in the future
• Exemplary skills in leading and managing multidisciplinary teams, as well as mentoring other team members in a clinical research setting
• Excellent interpersonal communication skills, organizational skills, and great attention to detail. Must be able to work as a leader and member of a team, and possess good problem-solving skills.
• Must possess the ability to organize, instruct, and supervise staff while promoting group effort and achievement.
• Strong leadership skills, including experience preparing scopes, schedules, and budgets for proposals and projects.
• Must be able to work as a leader and member of a team and possess initiative and good problem-solving skills.
• Must have the ability to manage conflicts and resolve problems effectively.
• Must possess strong organization and prioritization skills.
• Strong leadership skills that include the ability to build effective teams, ability to motivate others, delegate, and make timely/quality decisions
• Training and presentation experience is preferred.
• Able to communicate by various modes such as verbally in-person, Mobile phone, pager, and direct connect/radio.
• Excellent interpersonal communication skills, organizational skills, and great attention to detail.
• Must have flexibility in working hours, including on-call availability and the willingness to work holidays. Excellent customer service skills.
• Grant writing and Excellent report writing are preferred
• Advanced computer skills, including Google Drive, Microsoft Windows, and Microsoft Office Suite.
• Proficiency in working within specialized software utilized in the program.

Supervisory Responsibilities:

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.  Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Supervises assigned Project Management staff.

Certifications and Licenses

• A project Management (PRINCE2 or PMI) certification is preferred
• A Medical Laboratory Science License is preferred

Language Ability

• English is the spoken and written language. Fluency in French and Hausa will be an added advantage.
• Ability to read, analyze, and interpret general business periodicals, professional journals, or government regulations.
• Ability to write reports, business correspondence, and procedure manuals. English is the spoken and written language
• Ability to effectively present information and respond to questions from executive and senior managers, employees, the general public, and clients/partners.

eHA Gender Diversity Statement

At eHealth Africa, diversity is integral to who we are. We value and honor diverse backgrounds and experiences, and strive to create inclusive and equitable working environments that promote Learning, Fairness, and Opportunities for all.

Above all

We believe strongly in our mission and values, and our teams are most successful when they do also.

IMPACT & QUALITY:

We push ourselves to maintain high standards, ensuring that we produce the most meaningful results in everything we do, no matter how big or small.

INNOVATIVE PROBLEM-SOLVING:

We maintain a worldview driven by possibilities, not limitations. We take smart risks and foster an environment where creativity and innovation thrive.

INTEGRITY:

We are honest and truthful in our work. We always do what is right, even when it is not easy. We put our values into practice and hold each other accountable.

Other Details

• Qualified female candidates are encouraged to apply.
• Please note that consideration for employment is contingent upon successful completion of background and reference checks that may include criminal record checks.

Keywords

Project ManagerLaboratoryDiagnosticsPublic HealthDisease SurveillanceClimate AdaptationProduct DevelopmentTechnical LeadershipAdministrationCompliancePerformance ManagementLeadership SkillsCommunication SkillsSupervisory ResponsibilitiesCertificationsLanguage AbilityGender DiversityImpactQualityProblem-SolvingIntegrity