Project Management Organization Intern - MIIS

Kindly note that this vacancy is for MIIS (Middlebury Institute of International Studies at Monterey) students only.

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Hours: 15-20 hours per week, with some availability during CET core working hours (Monday to Friday)

Location: home-based

Travel: none

Reporting to: Project Management Coordinator / Project Management Unit Manager

CLEAR Global is an equal-opportunity employer, committed to having a diverse team where individuals of all backgrounds collaborate and learn from one another. We believe we can be most effective with diverse experience and expertise in our team. We recruit on merit, actively seek diverse applicant pools, and encourage candidates of all backgrounds to apply. We do not discriminate on the basis of disability, age, gender identity and expression, national origin, race and ethnicity, religious beliefs, marital or parental status, or sexual orientation, and welcome all types of diversity.

Background

The Project Management Team at CLEAR Global handles a wide range of exciting projects, including language services, voice data collection, research, and technology initiatives. We rely heavily on Asana, Slack, and several other tools for daily task and project management, with different types of projects being managed in different ways. We are looking for a volunteer intern to assist in the streamlining and optimization of the current tools and processes, including a review of how we use and store documentation on our drive.

Objectives

The main objectives of the internship are to:

• Support with analyzing the existing Asana usage across various project types. With input from the team, suggest optimizations and prepare standardized Asana templates and automations as needed, to ensure consistency, improve Asana usage, and enable better monitoring and reporting across the team.
• Review the existing usage of Google Drives and folders within the team, get input from the team and prepare a plan for re-organizing into a Project Management team Drive directory.
• Following updates to how we use Asana and store information in the new Project Management team drive, update the existing project management guidelines to reflect these changes, ensuring that the team has up-to-date documentation they can consult.

The role

The Project Management Organization Intern will play a crucial role in enhancing the efficiency and structure of CLEAR Global’s Project Management (PM) operations. This role offers the opportunity to gain valuable experience within an international non-profit organization, gaining insight into project management processes covering a large variety of projects. This is a high-impact role perfect for someone passionate about organization, efficiency, and leveraging technology to solve operational challenges.

Responsibilities

• Conduct a comprehensive review of how the existing Project Management team uses Asana across different projects to identify inconsistencies and redundancies.
• Identify bottlenecks, repetitive manual work or areas or improvement in how the team uses Asana. Suggest the implementation of Asana rules and automations, resulting in measurable time savings for the Project Management team.
• Gather feedback from the Project Management team on the usability of the suggested changes and propose adjustments to further enhance efficiency.
• Review and map the existing usage of Google Drives and folders within the team.
• Suggest ways to optimize access to critical project information, templates, and archives, reducing the time the team spends searching for documents.
• Propose a plan of reorganising of the documentation into a Project Management drive, including suggestions on a clear, standardized naming convention and folder hierarchy for all project-related materials, ensuring consistency across the entire department.
• Presenting the plan to the Project Management team, gather their feedback and implement the new folder structure, with support from the team.
• Review and update the existing project management guidelines in line with the suggested changes, with input from the team.

Qualifications

• Enrolled in or recently graduated from a University degree program (preferred degree in project management, communication, or a related field).
• Knowledge of Asana or another project management tool is highly desirable.
• Some experience in using cloud storage and file organization systems, particularly Google Drive, including knowledge of folder permissions, sharing settings, and file migration techniques.
• Knowledge of the Microsoft Office Suite (Word, Excel, PowerPoint) or Google Workspace (Docs, Sheets, Slides) for creating documentation (e.g., SOPs and training guides).
• Excellent command of English. Knowledge of other languages is an advantage.
• Previous coursework or experience that demonstrates an understanding of basic project management principles or organizational structures is a plus.
• Previous experience working with non-profit organizations is desirable.

Requirements

This position is very dynamic. The right person is an energetic team player who agrees with CLEAR Global’s basic beliefs and values and can work remotely while interacting regularly with the international team.

• Self-starter;
• Strong organizational skills;
• Analytical thinker able to transform ideas into tangible actions;
• Understands that communication in the right language is key to improved humanitarian response;
• Team player, collaborative, adaptable and self-motivated;
• Interest in acquiring translation project management experience;
• Ability to adapt to new technologies and learn new skills quickly;
• Attention to detail.

About CLEAR Global

CLEAR Global exists to help people get vital information, and be heard, whatever language they speak. We believe that everyone has the right to give and receive information in a language and format they understand. We work with nonprofit partners and a global community of language professionals to build local language translation capacity, and raise awareness of language barriers. Our network of over 100,000 community members translate millions of words of life-saving and life-changing information a year.

Core values

CLEAR Global employees and volunteers are people who believe passionately about the value of this work and take personal responsibility for achieving the mission. CLEAR Global’s mission and organizational spirit embody the core values established in its strategic framework:

• Excellence: As the leading voice for communicating humanitarian information in the right language, CLEAR Global is a leader in the translation industry and in the non-profit sector.
• Integrity: CLEAR Global believes that every person, whether it’s the people who we serve, our volunteers or our staff, has value, deserves respect and has inherent dignity.
• Empowerment: CLEAR Global believes in using language to empower people around the world to control their own development and destiny.
• Innovation: CLEAR Global recognizes and celebrates the power of innovation to address humanitarian and crisis issues around the world.
• Sustainability: CLEAR Global recognizes that meeting our mission necessitates establishment and maintenance of a solid financial and organizational infrastructure.
• Tolerance: Our staff and volunteers are highly knowledgeable and skilled; value each other, our partner and our recipients; create a supportive work environment; and conduct themselves professionally at all times.

CLEAR Global may re-advertise the vacancy, cancel the recruitment, offer an appointment with a modified job description or for a different duration at its discretion.