Project Implementation Manager

Overview of reach52

52% of the world can’t access healthcare. reach52 is dedicated to improving access to products and services in non-urban areas. We train a network of agents, who use a tech platform we’ve build, to collect data on health and wellbeing needs, run targeted campaigns, and offer a range of products and services in areas they don’t currently reach.

We work with some of the biggest brands on the planet to do this – from J&J, to Pfizer, to Unilever, to UNICEF; leveraging our agent network and data/tech to run targeted campaigns and create new social business opportunities.

We’re in 5 countries, trained over 7,000 agents, and have a core team of 50! We’re venture-backed, going for our next round, looking to grow – and only just getting started!

The role

reach52 works closely with communities to coordinate, plan and execute health related events in close partnership with local stakeholders to increase awareness and promote a healthier lifestyle. The Project Implementation Manager is also responsible for selecting and training suitable NGO growth partners and Agents on how to use our mobile app and teach them about health outreach programs to run campaigns. These include content such as diabetes and hypertension awareness, the importance of vaccination for infectious diseases like dengue and COVID, as well as maternal and child health.

In addition, The Project Implementation Manager will have the chance to manage reach52’s first campaign in Bicol, which focuses on pain management and targets to engage 20,000 residents through door-to-door engagements.

For reach52’s expansion in Bicol region, Bayer’s campaign is targeting to run door-to-door engagements on different types of pain, symptoms, and tips to alleviate symptoms with 20, 000 residents across target communities in the span of 6 months.

The successful candidate will be a hardworking, entrepreneurial self-starter, who is detail oriented and impact outcomes focused. He/she will also be required to work closely with the Campaigns team and Product and Engineering team, to provide timely feedback on progress of our campaigns against targets, user interface related issues, follow up on bug fixes and propose changes to improve our technology platforms.

A strong knowledge of healthcare, training, project management and service delivery implementation, as well as public health experience would be advantageous.

Title: Project Implementation Manager

Team: Community Operations

Employment: 12-month contract

Start Date: Feb / March 2023

Location: Bicol, Philippines

Languages: English, Bicol languages

Reporting to: Associate Director

The responsibilities

The core role scope and responsibilities will be:

• Launch Bayer campaign in Bicol region working closely with HQ team (Singapore) and Philippines team (Iloilo, Manila)

• Work with reach52 partners (government, public health officials, NGOs etc) to plan implementation and schedule all required activities (buying tablets, booking training, creating materials for training etc);

• Work with engineers to share technology changes needed and provide business guidance;

• Manage and deliver user training;

• Manage and deliver mass sign up events for health profiling in partnership with local government;

• Manage reach52 service implementation – aligning scalable activities with target impact outcomes;

• Work on strategy for new launch sites and inform pipeline for service expansion through effective yet cost efficient methods;

• Help design solutions based on community needs (e.g. partner products and services);

• Conduct rigorous analysis of data and results;

• Work with management team on other strategic projects as the need arises;

• Brief internal stakeholders and work collaboratively with other teams.

Who we’re looking for

The ideal candidate will have:

• 3-5 years’ experience in healthcare, project delivery, sales, consultancy and/or training;

• Independent self starter

• Knowledge of healthcare, public health and/or healthcare technology platforms;

• Ability to think outside the box in a very innovative way;

• Excellent written and verbal communication skills;

• Attention to detail, working to deadlines and project management;

• Willingness and ability to travel to sites

• Willingness to learn new skills and work hard to get implementations complete in a challenging-but-rewarding environment;

• Ability to work with developers and translate launch site and other user needs into technology features that can be developed.

• Inspire confidence from new partners, and be trusted by them to work with reach52

• Someone with good local networks to get necessary permits from government stakeholders