Project Engineer/Manager, Customer Success EMEA

About Clir Renewables

Clir Renewables is on a mission to reduce humankind's impact on the planet by accelerating the transition to renewable energy. We achieve this by improving the economics of renewable energy projects and empowering owners to maximize their financial returns. Leveraging more than 300 GW of contextual operational data combined with powerful AI—built, designed, and supported by decades of renewable energy expertise—Clir provides the insights and tools needed to assess and optimize wind and solar projects.

Recognized as one of Canada’s fastest-growing companies by The Globe and Mail’s Report on Business, Clir was founded in 2017. Headquartered in Vancouver, with a hub in Glasgow, we are a company with team members located worldwide, spanning the entire energy supply chain. We have helped owners across Europe, Africa, the Americas, and Asia achieve multi-million-dollar cumulative gains.

We are passionate, excited, and determined to fulfill our mission, and as a Project Engineer/Manager, Customer Success EMEA, you will have a unique opportunity to be a key part of this transformative journey.

Who You Are

• Passionate about our core values: communication, sustainability, inclusion, impact, and innovation
• Passionate about renewable energy and eager to help drive operational efficiency and cost reduction
• Motivated by a customer-centric approach and focused on creating value
• Adaptable and skilled at managing multiple competing priorities, approaching challenges with curiosity
• A natural relationship builder, with the ability to foster trust and long-term partnerships with diverse stakeholders

What You’ll Be Doing

• Manage customer accounts, value definition, and customer expectations
• Educate customers on Clir's products and services to get the most out of their subscription
• Work with Customer Success Management, Business Development, and Product Management to drive customer discovery and internal communications around Clir's products, services, and future roadmap
• Partner with Business Development to identify opportunities for up-sell and expansion
• Cultivate cross-functional knowledge sharing

What You’ll Need

• Proven experience managing customer accounts, defining value, and aligning expectations in a customer-facing role

• Strong technical background in renewable energy, particularly wind or solar energy projects or asset management

• Excellent communication skills to effectively educate customers on technical concepts and Clir's products

• Proven ability to manage multiple projects, ensuring timely delivery and customer satisfaction

• Experience collaborating with cross-functional teams, such as Business Development and Product Management

Bonus Points For

• Certifications such as PMP, CEM, or other project management/energy-related credentials
• Experience with AI or machine learning applications in renewable energy
• Track record of identifying and executing up-sell or expansion opportunities
• Multilingual abilities, especially in languages relevant to Clir's global customer base
• Familiarity with SaaS tools and platforms used in energy asset management

What’s In It For You

• The opportunity to work in an inclusive and diverse workplace that values and supports your growth
• A chance to be part of a team dedicated to reducing environmental impact
• Opportunities for professional development, mentorship, and career growth
• Medical and dental insurance coverage

Diversity & Inclusion at Clir Renewables

At Clir Renewables, diversity and inclusion are core to who we are. We are committed to understanding and addressing our biases, and we continually strive to build a team that reflects the communities and clients we serve. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.

Additional Information

As a partially remote organization, Clir prioritizes the safety of our clients and team members. We conduct background checks for prospective employees, and candidates must demonstrate their legal right to work in Canada and the UK by providing proof of a valid work permit, visa, residency, or citizenship.

Keywords

renewable energycustomer successproject engineermanagertechnical backgroundcommunication skillscustomer accountsvalue definitionwind energysolar energyasset managementcross-functional teamsbusiness developmentproduct management