Project Coordinator

Who we are

eHealth Africa (eHA) designs and implements data-driven solutions and technologies to improve health systems for and with local communities. eHA’s technology works in low connectivity settings, and smartly uses data to drive decision-making by local governments and partner agencies to get optimum results.

We leverage our staff and department expertise across five programmatic areas:

• Health Delivery Systems
• Public Health Emergency Management Systems
• Disease Surveillance Systems
• Laboratory & Diagnostic Systems
• Nutrition & Food Security Systems

In each of these programmatic areas, we partner with governments, communities, nonprofits and other stakeholders to generate holistic solutions, because we believe that every community deserves access to the types of tools that can enable them to lead healthier lives.

Purpose of the position

The project coordinator, Program Delivery, will be responsible for providing technical support in the implementation of the project and deployment of systems to facilities across Nigeria. S/he will support the project manager in the operational functions of the project and ensure project delivery and operations at full capacity. S/he will also demonstrate a high degree of technical knowledge and independence to complete tasks, and proven experience working in the field and coordinating several initiatives across multiple states in Nigeria.

What you’ll do

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

• Responsible for the planning, coordinating, monitoring and evaluating project activities in Health units;
• Prepare reports, requisitions and accounts for any equipment required and other allocated resources, while maintaining their functionality;
• Participating in programme researching, monitoring and evaluation activities;
• Manage all on-site installation, maintenance, repairs and testing tasks to ensure proper documentation of all related processes and provide completed paperwork to users.
• Diagnose errors, technical problems and proffer accurate solutions.
• Produce timely and detailed service reports utilizing training, service manuals, and computerized tools and  create & track work plans & schedules
• Collaborate with technical team members and share information across the organization to build positive relationships with clients and coworkers.
• Act as BA as needed and coordinate change management requests
• Satisfy customer needs by supplying recommendations and briefings using appropriate field automation systems, procedures, and protocols.
• Maintain user satisfaction through creativity and ingenuity to investigate inquiries, identify resolutions, suggest enhanced operating techniques, and recommend system improvements.
• Advise users on the correct operation of applicable equipment to enable them to utilize the appliances correctly.
• Ascertain that outsourced engineering services have been done to the satisfaction of the Organization.
• Manage inventory of work tools, spare parts and consumables related to maintenance and repair job routines
• Attends and participates in staff meetings, training classes, and supervision. Presents complex ideas and anticipates potential objections. Clearly communicates any ramifications of decisions and issues to project stakeholders, and presents alternatives.
• Manage repair and maintenance costs within budget.
• Identify any risk(s) noted during the course of execution of your duties and formally report to your manager.
• Use of proper safety procedures diligently and demonstrate constant awareness for personal safety and safety of others
• Participate and promote a positive, supportive, cooperative team environment.
• Adheres to Policies and procedures.
• Adheres to eHealth Africa code of conduct as well as ethical standards.
• Is consistently at work and on time.

Who you are

The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job.

• A minimum of Bachelor degree from college or university in computer science engineering, electrical engineering, Mechanical engineering, physics or any related field.
• A minimum of 2 years relevant experience
• High-level ability to test, troubleshoot, service, and repair refrigeration equipment.
• Professional certification in ICT will be an added advantage
• Be proficient in the use of a computer system running Windows operating system and Linux operating system.
• Must be able to prepare and interpret flow charts, schedules, and step-by-step action plans.
• Strong communication skills, both oral and written.
• Excellent organizational and time management skills
• Must have flexibility in working hours, including on-call availability and the willingness to work holidays. Excellent customer service skills.
• Must be familiar with terminal emulation programs like Teraterm
• Must be able to use a multimeter for basic electrical/electronics troubleshooting
• Must be willing to travel to various locations across the country on short notices.
• PRINCE2 Project Management certification is an added advantage

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate, but can become louder at times due to group discussions or activities. eHA is a tobacco-free environment.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is regularly required to talk and hear, sits; walk; stand; bend; The employee is occasionally required to stand and walk. The employee is frequently required to reach with hands and arms; climb or balance; and stoop or knee sit and use a computer and reach with their hands and arms.

eHA Gender Diversity Statement

At eHealth Africa, diversity is integral to who we are. We value and honor diverse backgrounds and experiences, strive to create inclusive and equitable working environments that promote Learning, Fairness and Opportunities for all.

Above all

We believe strongly in our mission and values, and our teams are most successful when they do also.

IMPACT & QUALITY:

We push ourselves to maintain high standards ensuring that we produce the most meaningful results in everything we do, no matter how big or small.

INNOVATIVE PROBLEM-SOLVING:

We maintain a worldview driven by possibilities, not limitations. We take smart risks and foster an environment where creativity and innovation thrive.

INTEGRITY:

We are honest and truthful in our work. We always do what is right, even when it is not easy. We put our values into practice and hold each other accountable.

Qualified Females are strongly encouraged to apply.