Program Support Officer, Clean Cooking and Sustainable Energy - Ghana

C-Quest Capital LLC (CQC) is a clean energy project developer whose mission is to transform the lives of the rural poor in developing countries by providing them access to clean and sustainable energy services, clean energy technologies, and improving health and well-being of women and children. CQC was founded in 2008 and is headquartered in Washington D.C., U.S.A. with subsidiaries in India, Malaysia, Singapore, and Cambodia, with on the ground teams in Malawi, Zambia, and rapidly growing into other Sub-Saharan Africa countries. Our projects are closely managed by the CQC Operations Team and by establishing relationships with people and organizations based in-country called CQC-Direct and Implementing Partners (IPs), whose development goals closely align with the work we are doing at scale and are already working at the village level.

Background:

CQC is rapidly expanding their impact to provide cleaner cooking services across core geographies and there is a need to expand reliable, skilled, supervisory staff to assist where we already have active stove programs including Ghana. IPs build improved cook stoves made from local materials and hold training on how to build these stoves and educate the rural poor which provides them access to clean cooking technology and builds capacity. Afterwards IPs are required to return to the households where the stoves have been built to register them on a phone survey and upload them to an online database. There is a temporary need for a third-party spot auditor to randomly check on approved stoves built by the IP to ensure quality, receive feedback from users and to be compliant with standards.

Core Tasks:

• Under the guidance and supervision of the Ghana Country Director and US-based, Operations Team, Program Support Officers are required to collaborate directly with the managing Implementation Partner and CQC Direct in-country teams to conduct oversight and support of improved cook stoves projects in the given areas.

Key responsibilities and deliverables:

Spot Audit:

• Questionnaires to be completed and logged for each of the sampled households.
• All findings are to be organized in a report and provided to CQC.

Field Coordination:

• Lead regional partner oversight and support, with little directive from CQC-Ghana leadership,
• Observe each element of Implementing Partners programming and distribution.
• Report to Country Manager and perform tasks to expand program access and integrity, as directed.

Requirements include:

• Undergo Enumeration Training to properly conduct the field surveys/spot audits with the Implementation Partner and in-country teams.
• Have a valid driver’s license, own vehicle which can handle off road terrain and are flexible in driving long distances to households throughout the areas of implementation - the position includes frequent and short notice travel away from home.
• Manage personal travel logistics.
• Provide a detailed budget and schedule outlining their program and expected expenses and seek pre-approval of costs from CQC to observe reporting requirements.
• Prepare an expense and reconciliation report.
• Proficiency in the English language and one or more local languages (Akan, Twi, Ewe, etc.), geography and culture.
• Have prior relationship building skills to effectively oversee Implementing Partner operations and maintain effective communication.
• Strong preference is given to those who can read, write, have good report writing skills and have existing experience conducting android phone-based field surveys.
• Communicate through WhatsApp with the Operations Team on an as-needed basis.
• Applicants must reside in Accra and be willing and able to travel extensively throughout southern Ghana.
• Must understand Microsoft Office or Microsoft 365.
• Must have proven experience using interactive software such a google maps and survey software.

Preference will be given to

• Applicants that have a valid driver’s license and are comfortable and able to be self-sufficient and mobile to reach households throughout the areas of implementation.
• Applicants who speak Akan, Twi, and/ or Ewe fluently.

Location:

Location will vary based on the random sample (100~ households/month) that will be pulled from the online database of existing approved stoves. Location also includes observation of IP training, distributions, registration, and follow-up program. The current program area is Greater Accra, Eastern, Ashanti, Central, Western, and Volta.

To apply please submit your CV and application letter addressing project description and sighting any similar works.