Program Supervisor

About Our Organization

Youth Guidance creates and implements school-based programs that enable children to overcome obstacles, focus on their education, and ultimately, to succeed in school and in life.  We believe that no matter what challenges a young person faces, they are more likely to succeed when they have caring adults in their lives. Our highly trained staff guides kids to overcome the life and academic challenges facing the youth. We meet kids where they are — physically and emotionally — to help them focus on their education, make positive choices, and remain on the right path toward life success.

Founded in 1924 and celebrating 100 years of impact this year, Youth Guidance is a leading provider of outcomes-driven programs serving more than 18,000 youth around the country.  For more information, visit www.youth-guidance.org.

Position Summary: The Program Supervisors is responsible for providing

administrative support, feedback, and supervision to Counselors. The

Program Supervisor should be flexible in their clinical expertise and

collaborative skills to empower and motivate Counselors to be successful

in implementing programs at their site.

Essential Duties/Responsibilities:

• Maintains focus on the achievement of key program outcomes including goals for student performance, retention, and satisfaction
• Administers the program by assessing needs, making assignments, and managing programs at multiple sites where the program operates, including coordination of data collection
• Oversees coordination, implementation and evaluation of all program activities and the desired outcomes, in collaboration with Curriculum Specialist
• Recommend hiring of new BAM Counselors, employee transfers, promotions, disciplinary actions, terminations, and overall performance management
• Primary lead for ongoing communication with school personnel, social service agencies, community groups and public officials regarding program goals and objectives. Assures that all program documentation, records, and required reports for program stakeholders are prepared in a timely fashion
• Supports, builds, and shares best practices in clinical interventions and system leadership for positive student outcomes
• Provides or arranges ongoing weekly supervision to provide specific guidance in the areas of professional responsibilities, prioritization, time, and resource allocation
• Collaborates with leadership on programmatic events
• Performs other duties as assigned

Minimum Qualifications:

Education/Experience/Training

• Bachelor’s Degree in social work, human services, or a related field from an accredited college or university; Master’s degree preferred;
• Minimum of five years of work experience in the education, human service, youth development, or social service field.
• Minimum of two – four years of youth engagement experience
• Minimum of one-year supervisory experience is required; two years preferred
• Must demonstrate knowledge of advanced therapeutic concepts
• Bilingual preferred

Skills/Abilities/Knowledge

• Strong interpersonal skills that excel in cultural sensitivity and respect for differences
• Proven ability to be a self-starter, energetic, innovative, and motivated
• Demonstrated experience in employee supervision and HR administration required
• Must demonstrate effective written and verbal communication skills
• Demonstrated ability to work both independently and as part of a team
• Be able to motivate and encourage others • Ability to lead in a changing and ambiguous environment
• Ability to maintain positive relationships with various stakeholders
• Ability to give feedback in a safe, empowering manner
• Must be able to collaborate in team settings and work independently
• Must demonstrate effective written and verbal communication skills
• Proficient in the use of Microsoft Office Products (Outlook, Word, Excel, PowerPoint)

Leadership Core Competencies

• Continuous improvement-minded:  Takes initiative to identify and execute strategies and processes to continuously improve one’s leadership to strengthen organization’s overall impact.​
• Develops and motivates others: Motivates others and supports their development through strong coaching and mentoring. Effectively stewards self and others through both small and large scale change**.** ​
• External representation and relationship building: Represents the organization among external stakeholders, and builds strong, trusting relationships with stakeholders​
• Leads with vision: Has an inspiring vision for the future of the organization, beyond the status quo, and communicates it effectively; leads with courage and willingness to take risks in service of impact​
• Manages with data: Understands data; analyzes data and identifies insights and implications​
• Strategic thinking and resource management:  Considers the future of the organization proactively and responsively; weighs diverse inputs to inform strategies; identifies innovative opportunities when relevant; makes and communicates decisions that effectively balance tradeoffs between financial sustainability and impact​
• Team building: Builds strong relationships with teams and colleagues; fosters effective teams and collaborative interactions​

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This job operates in a professional office environment, school setting, and working with the public, all Youth Guidance employees must be fully vaccinated or approved for a medical or religious exemption
• Occasional local and national travel

What Youth Guidance Offers

We offer a robust package for eligible candidates including:

• Hiring Range of $60,000 - $70,000
• Youth Guidance offers a competitive benefit package for eligible full-time employees including the option to participate in medical, dental, and vision plans as well as short-term disability, life insurance, flex spending accounts, pet insurance, 401k, a wellness program and more. You may also quality for Public Service Loan Forgiveness (PSLF).
• If you are pursuing your social services licensure, we can help you by providing licensure test study support. Licensing test reimbursement. Assistance in attaining licensure supervision hours.
• Salary is determined based on the candidate's experience, education, and licensure (if applicable) LCSW, LMSW,LPC

DEIB Statement

At Youth Guidance, we understand that diversity, equity, inclusion and Belonging (DEI&B) are fundamental to realizing our vision of bright and successful futures for all young people. We celebrate the diversity of youth and staff and recognize them as empowered leaders, problem-solvers, and experts of their own experiences. At the same time, we acknowledge that many systems and institutions meant to support youth and staff are inequitable and unjust.

As such, we are committed to advancing DEIB through our words and our actions, both internally and externally, by:

• Strengthening cultural competence as well as policies, practices, and organizational structures that foster belonging and leverage the unique backgrounds and talents of staff;
• Offering youth-centered programs that are accessible and responsive to people from diverse racial and ethnic backgrounds, abilities, sexual identity, gender identity and expression, language, and cultural and religious beliefs and practices;
• Influencing systems that youth, their families, staff, and communities are impacted by, such as schools, organizational networks, governmental bodies, researchers, and the funding community, to apply approaches that embrace DEIB in addressing the needs and supporting the aspirations of young people and those around them.