Mercy Corps is hiring a
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
Mercy Corps’ Ukraine response meets the humanitarian needs of vulnerable Ukrainians and other conflict-affected people where they are: displaced inside Ukraine, refugees in Poland, and Moldova, or trapped behind frontlines. In 2022 and 2023, MC’s Ukraine response reached more than 2.5 million people with emergency cash, food, psychosocial information support, and campaigns. Notably, nearly all our programming has been delivered in partnership with Ukrainian, Polish, and Moldovan civil society organizations through a granting program that matches humanitarian action with capacity strengthening, and with peer international NGOs through a consortium in Ukraine. Building on a substantial program addressing needs through MPCA/Cash in the Eastern and Southern regions of Ukraine, the portfolio is currently piloting a Rapid Response Mechanism as well as a Resilience program focusing on supporting local value chains and SMEs.
RRM Program Lead ensures the efficient and effective implementation of the emergency response program inclusive of NFI, Food, WASH, Cash and shelter basic needs assistance. They are responsible for coordinating and implementing the delivery of the RRM program in Ukraine, including daily management of program activities and program staff; ensuring appropriate systems and support mechanisms are in place to track, and analyze and report on results. They are a strong team leader, able to develop and mentor team members and are effective communicators, able to work with internal and external stakeholders to achieve common objectives. They are responsible for managing relationships with local partners, participants and donors, contributing to the achievement of the program’s objectives and the RRM overall objectives
STRATEGY AND PLANNING
PROGRAM MANAGEMENT
TEAM MANAGEMENT
INFLUENCE & REPRESENTATION
SECURITY
Supervisory Responsibility : Two RRM Coordinators
Accountability
Reports Directly To: Director of Programs
Works Directly With: Security Lead, Crisis Analytics team, TSU cash team, PaQ and MEL teams, Humanitarian Program Lead.
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Technical competencies:
Functional competencies
Leadership competencies
The successful RRM Program Lead will combine exceptional management skills and experience in running emergency programs. Prioritizing, problem solving, ability to seize opportunities, attention to detail and strategic vision are essential. S/he will also have proven experience with cross-cultural teams and capacity building. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, and thrive in an evolving and changing environment while taking care of self and others.
Living Conditions / Environmental Conditions
The position is based in Ukraine. Dnipro is considered hardship location. Accommodations are being defined and access to services – medical, electricity, water, etc is in place but may change depending on the situation. Given the emergency context, this position requires exceptional work schedules, including evenings and weekends.
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme**.** We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.