Position Summary**:** The Program Evaluation Specialist II is responsible for coordinating, managing, and implementing internal program evaluation activities for one or more Youth Guidance programs. This role collaborates within the Department of Evaluation & Quality Improvement (EQI) and with other YG departments and programs to evaluate the fidelity, quality, performance, and outcomes of YG programs to support continual quality improvement goals and to meet grant/contract deliverables. This role is key to supporting program quality and sustainability through a data-driven learning culture.
Essential Duties/Responsibilities:
- Lead the design, development and implementation of data collection measures and
- Conduct routine analysis on program process and outcome
- Prepare reports and analysis for presentation to
- Develop QI tools and approaches in collaboration with senior EQI
- Serve as a liaison to one or more YG program teams or departments to facilitate 2-way communication and ensure the team is connected to EQI resources and supports.
- Attend program implementation and/or leadership meetings as needed to communicate, provide support, and learn and understand program implementation.
- Support program teams in interpreting process and outcome data for utilization in Continuous Quality Improvement cycles and annual strategic planning.
- Provide training and support to program teams for internal evaluation and quality improvement
- Collaborate with senior EQI staff and related program leadership to develop annual evaluation plans and logic models, including the specification of metrics.
- Serve as primary lead on various EQI
- Collaborate within EQI and beyond to ensure effective project implementation, using standard tools for project management (e.g., Monday.com, SharePoint, etc.).
- Adhere to project timelines and communicate any
- Represent the EQI team on internal and external committees and
- Collaborate around the development and implementation of culturally responsive and equitable program
- Perform other duties as
Minimum Qualifications:
Education/Experience/Training
- Bachelor’s degree from an accredited university or college preferably in a field related to counseling,
education or business; Master’s degree preferred.
- 1-3 years of experience in program evaluation, data analysis or quality improvement. Non-profit sector experience, preferred
Skills/Abilities
- Strong analytical and problem-solving skills and attention to detail
- Excellent written and verbal communication and facilitation skills
- Ability to work well in group and team settings
- Highly proficient in the use of Microsoft Office products (Outlook, Word, Excel, PowerPoint)
- Experience with statistical software, data visualization tools (e.g., Tableau), and/or SQL preferred
- Experience with databases
- Interpersonal skills that excel in cultural sensitivity and respect for differences
- Committed to working with disadvantaged youth and those who support them
Available Benefit Offerings:
- Medical, Dental, Vision and Pharmacy Plans
- FSA: Medical, Dependent and Transportation/Parking Plans
- Paid Holidays, Vacation, Personal and Sick Time
- Basic Life Insurance Coverage
- Basic AD&D Coverage
- Wellness Program
- Employee Assistance Programs
- Employee Discount Programs
- 401k Participation
- Voluntary Benefit Plans
- You may qualify for the Public Service Loan Forgiveness Program (PSLF)
Core Competencies
- **Communication:**Uses effective written and oral communication with internal staff, teams, and community served; demonstrates empathy and listening
- **Client orientation:**Recognizes needs of diverse stakeholders and approaches relationships with a service orientation, to ultimately maximize the impact
- **Equity mindset:**Understands and is committed to goals of equity, consistently brings an equity mindset to the organization’s work and workplace
- **Growth mindset:**Views growth as important for personal and professional development; seeks out opportunities to expand skills, even if the change is required, demonstrates curiosity and eagerness to learn
- **Ownership and quality of work:**Effectively manages own work, and work of the team to ensure delivery of high-quality work
- **Supervisory skills:**Effectively manages and develops others
- **Mission drive:**Demonstrates commitment to the missing of the organization as a whole and alignment with organization values
Leadership Core Competencies
- Continuous improvement-minded: Takes initiative to identify and execute strategies and processes to continuously improve one’s leadership to strengthen organization’s overall impact.
- Develops and motivates others: Motivates others and supports their development through strong coaching and mentoring. Effectively stewards self and others through both small and large scale change**.**
- External representation and relationship building: Represents the organization among external stakeholders, and builds strong, trusting relationships with stakeholders
- Leads with vision: Has an inspiring vision for the future of the organization, beyond the status quo, and communicates it effectively; leads with courage and willingness to take risks in service of impact
- Manages with data: Understands data; analyzes data and identifies insights and implications
- Strategic thinking and resource management: Considers the future of the organization proactively and responsively; weighs diverse inputs to inform strategies; identifies innovative opportunities when relevant; makes and communicates decisions that effectively balance tradeoffs between financial sustainability and impact
- Team building: Builds strong relationships with teams and colleagues; fosters effective teams and collaborative interactions
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Work Environment
The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- This job operates in a professional office environment, school setting and working with the public, all Youth Guidance employees must be fully vaccinated or approved for a medical or religious exemption. May work occasional weekends and local travel as needed.
DEI Statement
At Youth Guidance, we understand that diversity, equity, and inclusion (DE&I) are fundamental to realizing our vision of bright and successful futures for all young people. We celebrate the diversity of youth and recognize them as empowered leaders, problem-solvers, and experts of their own experiences. At the same time, we acknowledge that many systems and institutions meant to support youth are inequitable and unjust.
As such, we are committed to advancing DE&I through our words and our actions, both internally and externally, by:
- Strengthening cultural competence as well as policies, practices, and organizational structures that foster belonging and leverage the unique backgrounds and talents of staff;
- Offering youth-centered programs that are accessible and responsive to people from diverse racial and ethnic backgrounds, abilities, sexual identity, gender identity and expression, language, and cultural and religious beliefs and practices;
- Influencing systems that youth, their families, and communities are impacted by, such as schools, organizational networks, governmental bodies, researchers, and the funding community, to apply approaches that embrace DEI in addressing the needs and supporting the aspirations of young people.