Turn is hiring a
At Turn.io our vision is to make effective human support accessible to vulnerable people everywhere.
We're developing a web application that allows social impact organisations to have private, personal, guided conversations on chat to improve lives at scale.
As a Platform Engineer you will be responsible for designing, building and maintaining the core infrastructure and business services that supports our software development and deployment processes and business operations. You will work closely with cross-functional teams to ensure the reliability, security, and performance of our platform while driving automation, scalability, and efficiency.
The role requires knowledge and experience in infrastructure provisioning and management, system administration, designing and implementing backend services and security best practices. Also required is experience in traditional developer toolset and practices such as source control, code reviews, release management, continuous integration and delivery, and agile methodologies.
Terms of hire: Full-time role
Salary: Competitive
About you
Your role and responsibilities
Platform Engineering at Turn.io is ultimately about providing the tooling and infrastructure to host Turn.io securely at scale with minimal friction and operational burden. Your day-to-day will include provisioning, maintaining and supporting systems, whilst enabling the broader team to effectively deliver, support and operate our product. Most importantly, every day your work will be helping Turn.io deliver personalised chat support to vulnerable people globally.
Infrastructure Design and Implementation:
Business Tooling Design and Implementation:
Deployment and Automation:
Monitoring and Maintenance:
Security:
Performance Optimization:
Collaboration and Documentation:
Disaster Recovery and Resilience:
That said, the nature of a startup dictates that roles often cover a lot more ground than the job specification suggests and as such we prefer versatilists over specialists. This is an exciting opportunity for the successful candidate to join a funded startup in its founding years and experience and shape the growth of a product first hand.
About Turn.io
At Turn.io, we want to make effective support accessible to vulnerable people everywhere so we’re on a mission to encourage and enable social impact organisations to amplify their impact through chat.
Our SaaS chat product makes running a chat support service easy, and our active community means organisations can learn from the world’s best impact services, and showcase their work. We support over 200 of the world’s leading social impact organisations including the World Health Organisation, the Ukraine State Emergency Services, UN Refugee Agency and Sesame Workshop.
We’re a small, asynchronous team spanning from Colombia to India so if you’re comfortable working remotely and are excited about the impact of our work, we would love for you to apply.
Interested? Apply with your CV and a cover letter.
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