Part-time Human Resources Officer - The Hague

**Location: The Hague, Netherlands - flexible working environement
**Position Status: Part-Time 60%, Temporary: 6 months duration

Salary: prorated to following full-time circa range: €32,000- €35,000 + Benefits

Closing Date: December 20th Candidates must have the right to work in The Netherlands at the time of appointment.

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.

Now, and for the future.

Mercy Corps Netherlands (MCNL) has grown significantly both in terms of the volume of activity and its complexity. With offices in The Hague and Geneva, and team members based in other European locations, we now employ around over 20 team members. The growth is expected to continue as we embark on a new three-year strategy and deepen our engagement with the EU institution and the Dutch government, other Dutch donors and partners. A critical element of MCNL’s success will be in our ability to attract and retain talented and committed team members.

The Role

This position is the HR focal point for MCNL employees and responsible for executing the administrative responsibilities of Mercy Corps Netherlands’ HR and payroll portfolio and assisting in ensuring Mercy Corps’ benefits meet the unique support needs of our team members. The HR officer will be responsible for the coordination of monthly payroll processing with MCNL Finance in five jurisdictions (The Netherlands, Ireland, Belgium, France and Switzerland), acting as a first point of contact for team members on payroll and benefit issues and supporting the European HR team with day-to-day administrative tasks. The HR Officer will engage in the global and European HR initiatives and support the development of specific activities, policies and procedures as required or appropriate for MCNL.

Essential Job Responsibilities

HR Administration & Support:

• Day to day management of the HRIS system, ensuring all employee data is entered, accurate and up to date
• Manage mailbox and live database of all HR related paperwork including but not limited to employee onboarding, contracts of employment, new employee paperwork, contract amendments and visa support
• Preparation of Consultant Agreements and management of consultancy related processes
• Actively engage and support the Head of HR and Senior HR Officer on ER related cases
• Particularly during periods of recruitment, assist in the scheduling and organization of interviews, attending recruitment calls and uploading job postings on recruitment sites.
• Filing and any other tasks as assigned
• Facilitate the processing and tracking of all HR vendor invoices

Benefits Administration:

• Coordinate with the Europe HR team to ensure benefits for MCNL staff are fair, competitive and compliant with the national regulations.
• Process all benefit enrolments and monthly changes for all employees relating to health, pension and other benefits schemes, as applicable.
• Process and track all leave requests (ie. Annual leave, sickness etc.) in the Databasics system
• Escalate team member benefit issues to the Senior HR Officer as needed, coordinating appropriate follow up.
• Assist with on-going project work and processes, data and reporting and system administration.
• Responsible for the administration and coordination of the MCNL team pension plan and management of the relationships with providers.
• Lead and/or coordinate wellbeing related initiatives for the MCNL team, ensuring continued alignment with broader agency wellbeing initiatives and activities.

Payroll Coordination:

• Coordinate monthly payroll processing for team members located in The Netherlands, Ireland, Belgium, France and Switzerland by providing accurate and timely information to the finance team as per the pre-agreed monthly schedules.
• Update the finance team and payroll processing contractors of any HR changes - starters, leavers, changes and variable payments, whilst ensuring all adjustments are documented and supported by appropriate approvals.
• Serve as the primary contact and manage relationships with payroll processing contractors and HR advisors in the Netherlands, Belgium, France, Geneva and Ireland.
• In collaboration with service providers in each country, monitor statutory changes in the countries under their jurisdiction to ensure MCNL remains compliant with national regulations.

Focal Point for Regulatory HR / Employment requirements in the Netherlands:

• Manage employee absences reporting and related processes via Arbodienst, in the role of a case manager.
• Administer regulatory reporting to government offices for new employees, leave and absence management.
• Stay abreast of relevant regulatory changes in the Netherlands and engage with the HR community of practice for the NGO sector in the Netherlands.

Other

• Contribute to the drafting of HR policies and procedures that are applicable to MCNL hired team members.
• Respond to HR related queries from team members.

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Knowledge and Experience

• Minimum of 3-5 years of professional experience in a fast-paced office environment, with emphasis on payroll and benefit administration
• Excellent interpersonal, verbal and written communication skills
• Required Dutch fluency
• Excellent computer skills required, including familiarity with MS Word, Excel and PowerPoint; comfort with IT functions a plus.
• Multi-tasking, organizational, and prioritization skills
• Understanding of HR and payroll administration activities
• Demonstrated ability to work well under pressure and cooperatively with team members and the ability to take direction as well as work independently.
• Overseas, international, non-profit experience and/or interest preferred

Success Factors

The successful candidate will demonstrate a healthy combination of professionalism, confidence and good humor in supporting the HR function for Mercy Corps Netherlands. You will possess excellent communication skills and will place a high priority on attention to detail and organization. The HR & Payroll Administrator will be able to work both independently and cooperatively, and will effectively and accurately support in the processing of all payroll and benefit queries. You will demonstrate flexibility and creativity in planning and problem-solving, be a quick learner, someone who takes the initiative, and will be accountable for results. The successful individual will be able to multi-task and prioritize in a fast-paced, fluid work environment.

Living Conditions / Environmental Conditions

The position is based in The Hague and can be expected to travel for small amounts of time through the UK and Europe and US. Although international travel will be limited in this role, all Mercy Corps team members should be comfortable to travel to areas with limited access to medical facilities and amenities. Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

As a safeguarding measure, Mercy Corps screens all potential US-Based employees. This is done following the conclusion of recruitment and prior to assuming full employment.

Our screening process is designed to be transparent and completed in partnership with new Team Members. You will have the opportunity to disclose any prior convictions at the conclusion of the recruitment process before the check is initiated. We ask that you do not disclose any prior convictions in your application materials or during the recruitment process.