Neighborhood Sun is hiring a
Neighborhood Sun
We’re Neighborhood Sun, a certified B-Corp, meaning we’ve met the most rigorous standards of social and environmental performance – we believe that business can be a force for good in the world, which is why we’re committed to serving our customers, employees, communities, and the planet.
Customer happiness is a top priority for us! We’re a small, but steadily growing company that has doubled both our customer base and our workforce in the last year. We presently operate in several states, including but not limited to: Maryland, Washington D.C., New York, New Jersey, Maine, Massachusetts, Minnesota, and Colorado! Our team is value-driven, cares about working together to provide affordable, renewable energy for everyone! Through our community-focused programs, we work with low-and-moderate income neighborhoods in providing discounted solar for those who otherwise cannot afford it.
At Neighborhood Sun, our focus is on encouraging green decision-making together as a community, and we are not afraid to fail forward in reaching our goal to reduce carbon emissions and support our neighbors in choosing clean, local energy.
You’ll be a great fit for Neighborhood Sun if you meet the following conditions:
About the Role
We are hiring two Customer Development Specialists & Program Coordinators who can help us with customer management, coordinating operations between departments, and helping manage and maintain our community solar knowledge and tools. Our customers are the heart of our company, and the Customer Development team works to provide the best quality of customer care while also working closely with the Marketing, Operations, Billing, and Technology teams to provide a better overall customer experience with community solar and with our customer management platform.
This position has the option to start part-time, potentially leading to full-time work, which will provide you the opportunity to take your time in learning all about community solar, our platforms, and the utilities we work with, before committing to becoming a full-time employee. You also have the option to start full-time if you have the required knowledge and/or similar working experience already. This is either a P/T or possibly a F/T position working Monday to Friday, with occasional weekend or evening work (comp time provided). We will provide full training and onboarding for you. This position is located at our Silver Spring office, but remote work is possible for this role. We are looking for Maryland-based staff, who can come in-person to our Silver Spring office for large meetings or events, and also work in our office several days a week.
Responsibilities
The Details
Your success in this role will be critical to the success of the company. We need people who are capable of learning quickly, taking challenges head on, and don’t need a lot of time to ramp up.
You’ll excel in this role if you are:
Qualifications
Working at Neighborhood Sun
We offer parking and metro coverage, gas reimbursements for personal vehicle usage for business events, as well as paid time off.
We encourage all our employees to take ownership over their roles as well as the opportunity to fail forward. We’re passionate about providing an inclusive atmosphere that let’s everyone’s voice be heard, and provides opportunities for professional and personal growth.
If you’re passionate about the planet, about serving your community, and have the right qualifications, we’d love to hear from you.