Every day, we work together for what matters – bold, swift and equitable climate action.

**ABOUT THE ROLE
**

**Become an integral part of a dynamic team helping organizations around the world achieve renewable energy and decarbonization goals. Enjoy a collaborative, future-forward culture that empowers your success.
**

3Degrees partners with some of the largest utility providers across the US to expand participation in their renewable energy programs. Sales Representatives are the frontline within our Outreach organization and are focused on creating awareness and educating residential customers on green power options. Sales representatives are responsible for efficiently driving enrollments while maintaining the highest level of customer experience and quality standards. In this role you’ll enjoy a collaborative, future-forward culture and an annual average financial opportunity of $48,400, which includes a minimum of $12,000 in OTE (On-Target Earnings).

This is a full-time position for qualified candidates who can work from a remote home office preferably located in Oregon, Washington, Michigan, North Carolina or Georgia. A remote office location in other US regions will be considered for highly qualified candidates, with a willingness to travel periodically for team meetings and training.

SCHEDULE

Typical schedules are currently Monday through Friday from 10:00 am to 2:00 pm and 3:00 pm to 7:00 pm with future potential for weekend shifts. Sales Representatives are expected to work two, 4-hour shifts per day, Monday-Friday.

WHAT YOU’LL DO

Direct Sales:

• Professionally represent the utility brand to their customers
• Achieve and maintain qualitative and quantitative targets, including but not limited to enrollment goals and quality standards
• Increase awareness, education and participation in designated programs by enrolling customers through remote calling

Call Center & Customer Service Familiarity:

• Accurately present programs to customers by following approved scripted language while keeping up-to-date on new program information
• Comply with departmental protocols for safeguarding customer information and ensuring strict adherence to telemarketing/state requirements

Team Participation & Collaboration:

• Participate in weekly training meetings and regular meetings with Training Lead
• Deliver requested enrollment information and details about each shift to the Sales Supervisor
• Empathize and communicate with a diverse group of customers and clients

ABOUT YOU

You are a confident, professional and driven self-starter with a passion for sales and mission-driven work.  You are someone who can effectively work independently and enjoys being part of a team. You have a strong work ethic with a history of meeting and exceeding sales goals and you possess the following qualities, experience and technical capabilities:

• Prior sales or call center experience -At least 1-year working in a sales, outreach or community organizing role
• Superb communication skills and influencing ability
• Excellent organizational and follow-up skills
• Well-spoken and outgoing personality and comfortable developing customer rapport
• Demonstrated professional success in customer service and direct sales
• A home office with a calling environment that is free of background noises and ability to protect customer privacy
• Fluency in Google Apps and Five9 or autodialing system strongly preferred
• Interested in learning opportunities regarding utility renewable and energy efficiency programs, renewable energy and professional development
• Internet – Minimum Specifications: Ethernet connection - DSL, Cable, or Fiber required

HOW WE DEFINE SUCCESS

In this role, you will work for the Outreach team to achieve program goals focused on Safety, Service and Sales.  Success factors specific to this position include:

• Service:

• Within the first week (30-39 hours of training), successfully master program content with an ability to conduct independent calls with customers

• Provide a high level of customer service in every interaction, resulting in zero customer complaints

• Meet performance evaluations by consistently demonstrating a high level of program knowledge by effectively answering questions and addressing customer concerns while closely adhering to program script guidelines

• Sales:

• Consistently meet or exceed enrollment rate as defined by program success metrics

OUR COMMITMENT TO DIVERSITY, INCLUSION AND EQUITY

3Degrees is an equal opportunity employer. We promote, value, and thrive with a diverse and inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We are proud to welcome all people of race, color, religion, national origin, gender identity, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation or any other category protected by law.

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