OPERATIONS MANAGER

Diversity is the acknowledgment, promotion and celebration of our differences and similarities. All racial identities, ethnicities, sexes, nationalities, gender identities and expressions, physical and mental abilities, sexual orientations, ages, spiritualities, points of view and socioeconomic statuses can fit in with us. We support individuals from around the world and serve communities affected by disasters with purpose. Response, recovery, resilience and renewal are why we exist. Respect for the value of diversity, inclusion and social justice drives us forward every day. Everyone is welcome.

Position Purpose

A versatile position within a dynamic nonprofit that provides community-inspired, volunteer-powered disaster relief. The position is full-time and is responsible for managing the operations team to deliver efficient and effective logistical support to the project teams.

Start date April 7, 2025

Reporting Relationships

Reports to:  Program Director

Roles reporting to position:  Finance Coordinator, Volunteer Relations Coordinator, Volunteer Engagement Coordinator.

Approximate number of reports  3

Essential Functions

• Provides supportive leadership, management and overall organizational planning to general operations of the program.
• Manages the Operations Team to deliver an efficient and effective program (base operation, financial management, volunteer coordination and engagement, base logistics, etc.), to support successful project outputs.
• Supports Program Director in developing and implementing training and skills development for staff and volunteers.
• Supports the Program Director in forecasting, monitoring, and reporting project cash flow, bank transactions, and expense auditing.
• Works with the Logistics Coordinator to organize and manage transport and telecommunications for teams in the field.
• Supports the Program Director in the development, implementation, and review of the Health, Safety and Security procedures for base and sites.
• Responsible for ensuring appropriate communication, training and rehearsal of contingency plans and organizing periodical risk assessments.
• Support the Program Director in compiling program specific fortnightly reports for the organization.
• We have decided to relax the requirement for Covid-19 vaccination for on program staff. While we still strongly recommend Covid-19 vaccination, along with other standard and travel immunizations as recommended by the CDC and WHO, Covid-19 vacation will no longer be required.
• Perform other duties as required.

Position Requirements

Education  Bachelor’s Degree in a related field or equivalent experience

Related Experience  1+ years experience working for All Hands and Hearts or another disaster response organization. 1+ years experience managing teams. Experience in project management, including budget tracking preferred.

Special Competencies/Certifications  Must have a valid driver’s license. Good written and oral communication skills and confident working with Google Workspace, particularly Google Docs and Google Sheets and Microsoft Office. Applicants need to be well organized and have a flexible approach to managing multiple tasks and prioritizing them appropriately as well as strong leadership skills with a proactive approach to identifying and solving problems. The individual is able to manage a large workload and perform in a fast-paced environment.

Working Conditions and Physical Demands

• Constantly works in outdoor adverse weather conditions
• Frequently moves items weighing up to 40 lbs. on work site or on base
• Frequently operates construction equipment (table saws, impact drivers, drills, and more)
• Frequently operates computer
• Frequently ascends/descends ladders and scaffolding
• Must be able to remain in a stationary position
• Frequent travel
• Living in communal environment
• High stress situations

Compensation & Benefits

• Compensation: Typical starting salary is $1,200-1,550 USD / month, and up to $1,900 for highly qualified candidates who have previous experience in this role.
• Room & board
• Monthly R&R breaks with allowance
• Coverage for emergency medical injury or illness
• Visa extension reimbursement
• Travel to and from program location

All Hands and Hearts is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, Veteran status, age, or any other protected characteristic.

Keywords

operations managementdisaster reliefvolunteer coordinationlogisticsproject managementbudget trackingleadership skillscommunication skillsGoogle WorkspaceMicrosoft Officeproblem solvingfast-paced environment