Asylum Access is hiring an
Innovative Human Rights NGO Seeks Operations Manager
About Asylum Access
We are human rights advocates who support forcibly displaced individuals and communities as they reclaim their rights, agency and power. Our unique combination of legal empowerment, policy advocacy and global systems change creates conditions in which refugees can live safely, move freely, work legally and go to school. Our work transforms the traditional approach of endless humanitarian handouts to a sustainable solution that honors refugees’ freedom, dignity and autonomy, and equips them to make choices about their own lives.
Asylum Access’ global team and family of local civil society organizations advocate to make human rights a reality for refugees throughout Africa, Asia and Latin America. Our national organizations are led and staffed primarily by community members in those countries, and there is strong mutual trust and respect between us and our clients. On the international stage, we work with established institutions to shift the global system to better uphold and promote refugees’ human rights. We can help catalyze and lead systemic transformation because, uniquely among NGOs in the refugee response sector, we focus exclusively on rights and governance.
Asylum Access Malaysia (AAM) Finance and Operations Team has the overall responsibility of overseeing and managing financial monitoring and reporting with the maximum accountability. Our team works to ensure smooth operations, provision of effective financial management, and strong oversight for the AAM internal control system. We work closely in full compliance with Asylum Access Headquarters (AAHQ), donor rules and regulations, including national laws.
The Operations Manager manages the overall aspects of administrative, procurement, financial, and human resources of the organization. The position supervises AAM finance and operations department, guiding the team on overall direction, policy, and framework. The Operations Manager will ensure that a good and accountable financial management system is well-established as well as compliance with Malaysian local laws, and regulations, including taxation. The Operations Manager is also responsible for ensuring AAM policies and procedures are updated and implemented. The position will also support building a non-discriminatory and hassle-free working environment
Strategic Planning and Management: 30%
Operations Management_: 30%_
Financial Management: 30%
Capacity building and supervising roles of finance and operation staff: 10%
Reports to: Asylum Access Malaysia’s Executive Director
Excellent organizational, planning, and interpersonal skills;
Ability to communicate technical information to both technical and non-technical audiences;
Ability to establish priorities in a time manner and meet deadlines with strong attention to consistency, detail, and quality.
Excellent written, verbal communication and presentation skills; must be able to convey information to team at all level in a clear, focused, and concise manner
Demonstrated strong analytical skills
Sound judgment and an ability to effectively prioritize multiple tasks in a constantly changing environment.
Ability to adopt a proactive approach and offer solutions as appropriate.
Ability to liaise and communicate effectively with a broad range of people at all levels, across different cultures and to act with credibility, discretion, tact and diplomacy both within and without the organisation.
Maintain a calm disposition and positive outlook particularly when working under pressure.
Strong team player.
Self- motivated with ability to work autonomously.
Commitment to the mission, vision and values of Asylum Access.
Hours and Location of Work
The Operations Manager is a full-time position based in our offices in Kuala Lumpur, Malaysia. Candidates should be aware that some flexibility regarding working hours is required in order to take out-of-hours calls and meetings with international colleagues.
Salary and Benefits
Position comes with a competitive nonprofit salary, and a robust benefits package. The salary range is RM 8,000 - RM 10,000 per month depending on experience.
Asylum Access is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We value the expertise of those who have experienced displacement, and encourage people with such lived experience to apply.
For more information about our organization, visit www.asylumaccess.org_._