Position Title: Operations Coordinator
Location: Hybrid (must be based in Philadelphia)
Reports to: Director of Operations
Salary Range: $50,000 - $60,000
About CBED
The Center for Black Educator Development exists to (re)build a national Black Teacher Pipeline to achieve educational and racial justice by ensuring there is equity in the recruiting, training, hiring, and retention of quality educators that reflect the cultural background and share common socio-political interests of the students they serve. Launched in May 2019, the Center for Black Educator Development is revolutionizing education by dramatically increasing the number of Black educators so that low-income Black and other disenfranchised students can reap the full benefits of a quality public education. Learn about our key strategies to build a national Black Teacher Pipeline by visiting our website at www.thecenterblacked.org.
About the Position
The Operations Coordinator is responsible for a broad range of administrative and operational duties that support the day-to-day functioning of the Operations Department. Reporting to the Director of Operations, this role will support the execution of back-office functions in the areas of human resources, data management, and provide general Central Office support. The Operations Coordinator will collaborate cross-departmentally within the organization and demonstrate a solid background in project management, process improvement and design, change management, and stakeholder engagement.
Responsibilities include:
- Assist the Director of Operations with the development and implementation of policies and processes to ensure organizational adherence to federal, state, and local employment laws, as well as industry-specific compliance requirements
- Assist the Director of Operations by coordinating job postings and supporting employee life-cycle process activities such as onboarding and offboarding
- Manage employee HRIS data for all employees —including status changes and terminations, satisfying audit controls, and obtaining necessary documentation
- Provide general administrative support, including file maintenance; calendar management; preparing materials for meetings; ordering office supplies; mail collection and distribution, and storage unit maintenance.
- Support with the procurement process to book travel/lodging, process professional development requests, and order supplies.
- Oversee IT support vendor to ensure maintenance of device management and setup, asset inventory, software management (Zoom, Outlook, Slack, Google Drive), technology equipment purchasing, and helpdesk support.
- Collects and compiles data, and other materials for reports, presentations, budgets, correspondence, board reports, etc.; collates and assembles reports and documents as required.
- Conducts necessary research and provides administrative support for special projects, prepares data, and provides follow-up.
- Serve as the first point-of-contact for basic operations department inquiries that support positive internal and external relationships and promote a high level of employee morale and motivation
- Perform other duties as assigned
Background and experience expectations:
- High school diploma or equivalent with at least five (5) years of administrative experience in a non-profit environment; or Bachelor’s degree with at least two (2) years of administrative experience in a non-profit environment
- Strong computer skills including experience working in database software, an affinity for learning new platforms, and proficiency with Microsoft Office and Google Drive required
- Exceptional attention to detail and organization skills required
- Strong customer service and communication skills (both written and verbal) required
- Ability to maintain confidentiality with sensitive information
- Solid analytical and problem-solving skills with a proven track record required
Other work requirements:
- Must have access to a dedicated workspace, phone, and internet access
- Must be able to lift materials of up to 35lbs
- Must reside within a 50-mile radius of Center City, Philadelphia, and have reliable transportation to travel to and from USPS PO Box, Virtual Mailbox site, and storage unit bi-weekly or as needed
- May require two or three in-person meetings annually
What We Offer
We promote professional growth and development by providing access to:
- A competitive salary and benefits package
- Additional employee benefits include:
- Healthcare: medical, dental, and vision benefits
- Retirement savings program
- Paid time off and holiday schedule
- Employee Assistance Program (EAP)
- Flexible work environment