Operations Coordinator

Overview

The National Audubon Society is a nonprofit conservation organization that protects birds and the places they need, today and tomorrow. We work throughout the Americas using science, advocacy, education, and on-the-ground conservation. Audubon’s state, regional, national, and international programs, nature centers, and chapters have an unparalleled wingspan that reaches millions of people each year to inform, inspire, and unite diverse communities in conservation action. As a sentinel species, we recognize that the fate of birds is inextricably tied to the fate of us all.

Audubon has more than 700 staff working across the United States and seven countries in 17 state and regional offices, 41 nature centers, and 23 wildlife sanctuaries. Together as one Audubon, we aspire to alter the course of climate change and habitat loss, leading to healthier bird populations and reversing current trends in biodiversity loss.

Audubon is committed to a culture of workplace excellence, where our talented and diverse staff are deeply engaged, with a strong sense of belonging. The birds Audubon pledges to protect differ in color, size, behavior, geographical preference, and countless other ways. By honoring and celebrating the equally remarkable diversity of the human species, Audubon will bring new creativity, effectiveness, and leadership to our work throughout the hemisphere.

Position Summary

Reporting to the Director, Finance Operations, the Operations Coordinator will support the essential functions of the Operations team. They will be responsible for recording of donor information and contributions, quality assurance, and administrative support related to work flow between Development, Operations, and Finance.

Essential Functions

• Maintains donor records and records gift transactions.
• Ensures that data quality protocols are followed.
• Manages all data entry for donations received at the New York office. Manages the processing of all matching gift forms and verifications.
• Works with staff across the network to ensure that all gifts of cash, stock, pledges and planned gifts are recorded accurately into the Salesforce donor database system.
• Analyzes financial reports related to gifts management for quality assurance.
• Handles aspects of our purchase card (p-card) program
o request for issue of a purchasing card: card request form and card agreement
o Changes to Existing p-card Accounts
o Maintain p-card holder spreadsheet
o Reconcile transactions on PCR when needed
o Monthly review of outstanding checks
• Monthly filing of bank and merchant statements received in the mail on Box.
• Weekly distribution of Customer Service inquiries emails compiled by customer service in Salesforce.
• Perform other job-related duties as assigned.

Qualifications and Experience

• Bachelor’s degree preferred; a minimum of 0-2 years related work experience is required. Solid experience in and understanding of donor relations management is preferred.
• Experience in donor management systems or similar sales management system required. Proficiency with Microsoft Office – Word, Excel, PowerPoint.
• Excellent verbal and written communications skills, as well as strong interpersonal skills, a must.
• A self-starter, one with excellent attention to detail.
• A commitment to the mission, values, and programs of the National Audubon Society.

EEO Statement

The National Audubon Society is a federal contractor and an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We are committed to a policy of nondiscrimination, inclusion and equal opportunity and actively seek a diverse pool of candidates in this search.

Accessibility Statement

The National Audubon Society endeavors to keep our careers site accessible to any and all users.  If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Accommodations@audubon.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

COVID Policy

All new hires must be fully vaccinated prior to their start of employment unless they are pre-qualified by HR for exemption.