Operations Analyst

Description

Every day, we work together for what matters – bold, swift, and equitable climate action.

ABOUT THE ROLE

At 3Degrees, we work with companies around the world to take immediate action towards net zero. This is a fixed-term role for up to 1-year.  In this role you will be a key contributor to our international growth, operating as a key partner to ensure our European and Asian based Global Business Solutions (GBS) and Power Markets (PM) teams are running as efficiently and productively as possible, supporting our growing infrastructure and processes to elevate our operations to a world-class level. With a balance of a tactical and a strategic focus, you will manage and improve pre and post-sales processes, develop procedures and manage sales functions. If you are someone that truly enjoys a collaborative environment and tapping into your analytical mindset, this is a unique opportunity to do great work and contribute to our mission to help companies reduce greenhouse gas emissions while working towards a more sustainable future for our planet.

This position is open to candidates preferably based within a commutable distance of our offices in Oslo, Norway, where you can enjoy a flexible, hybrid-working pattern.  Exceptional candidates based remotely in Italy, Spain, UK or Netherlands may also be considered. This role reports to the Associate Director, Commercial Operations. 3Degrees does not provide sponsorship and /or relocation assistance for non-European nationals in any of our European roles, therefore pre-existing right to work status or full work visa for the nations listed above is a prerequisite in order to be considered for this position.

WHAT YOU'LL DO

With a balance of a tactical and a strategic focus, you will manage and improve consulting processes, develop procedures, and manage consulting functions to elevate our teams by raising their game to new standards. Key responsibilities include:

●        Support the Commercial team technology stack (Salesforce, Mission Control, Groove, et al,) by responding to JIRA requests and providing admin support

●        Optimize existing tools, identify needs for new tools and actively implement solutions

●        Work with Commercial leadership and other 3Degrees functions to identify opportunities for process improvement and data management

●        Establish processes for data entry/integration, analysis, reporting and refinement of key performance indicators

●        Work with other analysts to provide, maintain and evolve clear, accurate, and insightful reports and dashboards to stakeholders

●        Support business development productivity by establishing business development processes and resolving pain points

●        Support delivery of key recommendations during the quarterly and annual planning process

●        Responsible for ensuring execution of training and learning plans for new and existing staff including people, process and technology

ABOUT YOU

You are a naturally driven self-starter with a proven ability to lead, coach and collaborate with team members across a broad range of functions and levels while thinking about the bigger picture of how teams can function more cohesively and effectively:

●        At least 3 years operational leadership combined with business intelligence and data analysis experience

●        Strong data management skills and advanced knowledge of Excel, and Power Point

●        Power user of SalesForce

●        Understanding of programming or querying languages (familiarity with tools like Tableau)

●        Sales operations experience and ability to independently lead projects to completion

●        Must be able to take the lead and work independently

●        Must be able to think and act with a combination of strategic and tactical focus

●        Must be able to work with colleagues across teams,  regions and cultures to maintain positive work relationships

●        Excellent organizational and interpersonal communication skills, comfortable interacting with all levels of individuals across the organization

●        Bachelor’s degree or relevant experience

HOW WE DEFINE SUCCESS

Within 30 days

●        You will have a firm understanding of 3Degrees Commercial structure, team responsibilities, products and service offerings

●        You will have developed a practical understanding of our Global Business Solutions (GBS) and Power Markets (PM) (Prospecting, Sales Process, Invoicing, Project Deliveries), along with the technologies that support these

Within 90 days

●        You will have a firm understanding of cross-functional processes, key tools (Lexion, Artemis, Salesforce, Mission Control) and data flows

●        You will be proficient in managing and closing support requests in JIRA

●        You will be proficient in generating reports and dashboards to support the commercial team

Within 6 months

●        You will be working with minimum supervision, actively managing EU, North American and Asia commercial relationships and projects

●        You will have developed a more advanced understanding of the unique challenges our teams face and be able to propose solutions

●        You will be proficient in the key support tasks of the role and begin to recommend and manage full process and data improvement projects

COMPENSATION

●        Compensation:  We offer a competitive salary package in line with the candidates' experience, qualifications and industry standards, ensuring that your hard work and contributions are duly recognized and rewarded

OUR COMMITMENT TO DIVERSITY, INCLUSION, AND EQUITY

3Degrees is an equal-opportunity employer. We are committed to creating an inclusive environment where different perspectives contribute to better solutions. 3Degrees welcomes people regardless of race, color, religion, national origin, gender, gender identity or gender expression, age, sex, pregnancy, marital status, ancestry, disability, military or veteran status, sexual orientation, genetic information, or any other category protected by law.

Keywords

Operations AnalystClimate ActionBusiness SolutionsPower MarketsGlobal GrowthInfrastructureProcessesSales FunctionsAnalytical MindsetCollaborative EnvironmentStrategic FocusData ManagementSalesforceProcess ImprovementData AnalysisExcelPower PointTableauSales OperationsBusiness DevelopmentTrainingLeadershipCommunicationOrganizational Skills