Operational Development Team Leader

What if energy supply could be sustainable, affordable, and reliable at the same time? With its product brands Jenbacher and Waukesha and the digital platform myPlant, INNIO offers energy solutions for today—and tomorrow, in more than 100 countries, improving the quality of life for countless people_._ Do you want to make a difference with your work? We are searching for a Operational Development Team Leader. Join our team now! **

What INNIO offers you:**

• A fast-growing international business environment
• Being part of a young, supportive and enthusiastic team
• Learning opportunities, other development opportunities to craft your career path
• Flexible working time
• Hybrid working model - we work both from our office and home office
• Private Health Insurance

In this role you will be responsible for:

• Lead a team of operationally supporting experts: Training and Development Expert, Master Scheduler, Data Analyst, BI Developer, Process Leader, RMA Specialist and other functional supporting team members that are assigned to this internal division
• Support Spare Parts Order Management operations, ensure the policies and process requirements are created, maintained and met
• Deliverables are provided to our regional teams on time and to INNIO standards ensuring that safety standards compliance and culture are not compromised
• Demonstrate clear leadership in communicating business goals, programs, and processes for the team, utilize experience and expertise to solve problems, develop and execute objectives which affect short-term and long-term business goals
• Measure and transparently communicate efficiency, track and execute all project streams related to the OM Team
• Full responsibility for audits and compliance related to our processes

Your profile:

• Bachelor or Masters Degree in Economics, Logistics or International Trade
• Min. of 4-5 years relevant work experience in Customer Service/ logistics/ international trading
• Advanced command of English (both written and spoken), any other additional language (e.g. German) is a plus
• Demonstrated strong Customer and Service mindset with a pro-active behaviour
• Proven advanced knowledge of Parts Order Management processes and policies
• Integrated Management Systems / ERP knowledge (pref. ORACLE)
• Proficiency in MS Office applications like Outlook, Excel
• Previous experience in project management & leadership
• Excellent interpersonal, presentation, and motivational skills with a strong customer focus
• Capable of designing, selling and implementing solutions, process improvements
• Excellent communication skills, also in technical context and sometime complex situations