Manager, Operations and Facilities

Overview

The National Audubon Society is a nonprofit conservation organization that protects birds and the places they need, today and tomorrow. We work throughout the Americas using science, advocacy, education, and on-the-ground conservation. Audubon’s state, regional, national, and international programs, nature centers, and chapters have an unparalleled wingspan that reaches millions of people each year to inform, inspire, and unite diverse communities in conservation action. As a sentinel species, we recognize that the fate of birds is inextricably tied to the fate of us all.

Audubon has more than 700 staff working across the United States and seven countries in 17 state and regional offices, 41 nature centers, and 23 wildlife sanctuaries. Together as one Audubon, we aspire to alter the course of climate change and habitat loss, leading to healthier bird populations and reversing current trends in biodiversity loss.

Audubon is committed to a culture of workplace excellence, where our talented and diverse staff are deeply engaged, with a strong sense of belonging. The birds Audubon pledges to protect differ in color, size, behavior, geographical preference, and countless other ways. By honoring and celebrating the equally remarkable diversity of the human species, Audubon will bring new creativity, effectiveness, and leadership to our work throughout the hemisphere.

Position Summary

Reporting to the center Director, the Manager, Operations & Facilities at the Audubon Center at Debs Park is responsible for the day-to-day operation and maintenance of the Platinum LEED Certified center. This role is responsible for all aspects of facility operations, such as managing capital projects, including permitting, contractor management, scheduling, compliance, and reporting; coordinating volunteers; and ensuring back-office processes in partnership with Audubon IT, legal, development, and finance are effectively executed.

Compensation:

• $68,000 to 70,000/year

Essential Functions

• Oversee and enhance daily operational and administrative systems to create efficient and smooth functioning operations throughout the center; ensure compliance with NAS policies and procedures
• Manage front desk and special event attendants, volunteers, and volunteer program.
• In collaboration with center leadership, determine volunteer positions needed for day-to-day operations, special events, and other scheduling needs. Recruit and train volunteers continually to fill these positions.
• Support the Director in facility activities. Be the onsite point person for vendors, contractors, and service providers. Research various replacements as needed.
• In partnership with Audubon legal, ensure that all construction projects are compliant with federal, state, and local regulations.
• Oversee and direct construction projects from design to completion, on budget and timeline. Coordinate and direct all contractors and subcontractors necessary to complete project implementation.
• Oversee the operations of center facilities and general infrastructure systems. Establish and monitor preventative maintenance processes, including facility inspection, and programs for on-going review of maintenance work.
• Assist with reporting, reimbursement requests, contract management, and other facility responsibilities.
• In partnership with Audubon legal and finance departments, negotiate agreements, draft contracts, and secure all necessary permits.
• Manage the center facility rental program, including site prep and breakdown.
• Coordinate special events such as weddings, birthdays, and other ceremonies in collaboration with external vendor.  
• Coordinate facility operations, including telecommunications, security, cleaning services, and others needed for the facility’s systems.
• Process finance tracking, billing, payments, donations, and mail.
• Complete maintenance tasks such as replacing plumbing parts, filter changes, and other required maintenance on facility systems. Complete and/or oversee minor repairs to exhibits and structures.
• Provide general office support as needed.

Qualifications and Experience

• Minimum of 5 years of experience in operations, logistics, program management, or similar setting, 3+ years management experience a plus.
• Working knowledge and experience of center or similar facility management a plus.
• Must possess basic knowledge of green technology, solar panel systems, HVAC, electrical, plumbing, building codes, trade standards and general practices with maintenance.
• Experience identifying and selecting qualified contractors for facilities work, managing a bid process, and supervising them to project completion.
• Experience coordinating, training and supervising volunteers as required; knowledge of current trends, resources and information related to volunteerism a plus.
• Ability to think strategically and creatively, while managing multiple tasks, meeting deadlines, and operating in a dynamic, fast-paced environment. Excellent attention to detail.
• Strong organizational and relationship building skills, including ability to motivate staff and volunteers essential.
• Comfortable speaking to the public and engaging with community members to communicate program objectives and project goals.
• Excellent interpersonal, written and communication skills.
• Proficient computer skills including Microsoft Office Products, including Outlook, Word and Excel.
• Ability to work independently as well as part of a team.
• Desire to work with diverse communities not typically engaged in conservation efforts.
• Experience and familiarity with the natural history, outdoor education, conservation communities a plus.
• Bilingual English-Spanish preferred.
• Ability to work flexible schedule (weekends, evening, holiday) as required. Willing and able to occasionally work outside of the normal Tuesday through Saturday schedule.
• Direct experience in Los Angeles market is highly desirable, particularly within northeast Los Angeles.
• A strong commitment to the mission, values, and programs of Audubon California and the National Audubon Society.

EEO Statement

The National Audubon Society is a federal contractor and an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We are committed to a policy of nondiscrimination, inclusion and equal opportunity and actively seek a diverse pool of candidates in this search.

Accessibility Statement

The National Audubon Society endeavors to keep our careers site accessible to any and all users.  If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Accommodations@audubon.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

COVID Policy

All new hires must be fully vaccinated prior to their start of employment unless they are pre-qualified by HR for exemption.