Manager, Communications

Who we are

eHealth Africa (eHA) designs and implements data-driven solutions and technologies to improve health systems for and with local communities. eHealth Africa’s technology works in low connectivity settings, and smartly uses data to drive decision-making by local governments and partner agencies to get optimum results.

We leverage our staff and department expertise across five programmatic areas:

• Health Delivery Systems
• Public Health Emergency Management Systems
• Disease Surveillance Systems
• Laboratory & Diagnostic Systems
• Nutrition & Food Security Systems

In each of these programmatic areas, we partner with governments, communities, nonprofits, and other stakeholders to generate holistic solutions because we believe that every community deserves access to the types of tools that can enable them to lead healthier lives.

Purpose of the position

The Communications Manager will work closely with the Communications team to develop and implement short and long-term communications strategies for the organization as well as manage and lead the Communications team.

What you’ll do

• Develop a work plan to execute and implement eHealth Africa’s integrated communications plan to facilitate the organization’s brand visibility, storytelling, and thought leadership objectives. (e.g. webinar series, conference attendance)

• Develop and implement proactive and reactive public relations programs to obtain positive media coverage of eHA’s expertise, solutions, brand, and mission.

• Develop, implement, and evaluate a quarterly marketing and communications plan that includes social media, print, and digital content, and email marketing.

• Work with program staff to collect testimonials and quotes about eHA’s impact, and identify and create impact stories.

• Oversee the development, design, distribution, and maintenance of high-quality print and electronic collateral including, but not limited to annual reports, brochures, presentations, newsletters, and reports.

• Collaborate with the business development team to format and support the development of funding proposals.

• Identify trends and monitor current events to anticipate opportunities for eHA to engage in and/or lead conversations in public health.

• Work with the Executive Director and other key staff to position eHA as a thought leader.

• Guide the strategy for media relations and spokesperson training; leadership message development; issues management; and internal communication.

• Understand the online and social media spaces that speak to eHA’s target audience and use data and metrics to build eHA’s online presence.

• Ensure eHA has consistent branding across all platforms and media tools (website, presentations, social media, conferences, etc

• Provide formal or informal leadership to others and serves as a resource on complex solutions

Who you are

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully.

• Minimum of Bachelor’s degree in Communications, Marketing, Public Relations, or related discipline.
• 7-10 years of progressive and related experience
• At least 2 years experience leading a high-performance team
• 5 years of experience working with donor-funded programs (USAID, FCDO, etc.)
• CIM, CIPR, CPM, or similar certification is preferred
• Proven leader and demonstrated team player with excellent interpersonal, negotiation, listening, and management skills; ability to successfully interact with people at all levels of the organization and counsel, influence, and inspire
• Proven project management ability including managing the conceptualization and execution of multiple large, complex projects
• Strong, well-rounded communications skills including writing/editing, project management, media relations, and thought leadership
• Ability to exercise judgment in solving technical, operational, and organizational challenges in the context of organizations objectives and priorities
• Experience as a supervisor with proven ability to coach staff for optimal results in a positive working environment with experience managing remote teams
• French Language is a plus
• Visual design skills also a plus
• Deep commitment to eHA’s core values

Work Environment

The work environment characteristics described here are representative of those an employee encounter while performing the essential functions of this job. Reasonable accommodations may enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate but can become louder at times due to group discussions or activities. eHA is a tobacco-free environment.

eHA Gender Diversity Statement

At eHealth Africa, diversity is integral to who we are. We value and honor diverse backgrounds and experiences, and strive to create inclusive and equitable working environments that promote Learning, Fairness, and Opportunities for all.

Above all

We believe strongly in our mission and values, and our teams are most successful when they do also.

IMPACT & QUALITY:

We push ourselves to maintain high standards ensuring that we produce the most meaningful results in everything we do, no matter how big or small..

INNOVATIVE PROBLEM SOLVING:

We maintain a worldview driven by possibilities, not limitations. We take smart risks and foster an environment where creativity and innovation thrive.

INTEGRITY:

We are honest and truthful in our work. We always do what is right, even when it is not easy. We put our values into practice and hold each other accountable.

Qualified Female Candidates are encouraged to apply.