Licensing Ranger

📝 PART-TIME

Job Purpose

Job Title: Licensing Ranger

Part time: 22 hours per week

Location: Little Venice

Salary: £26,136.00 Full Time Equivalent (Inclusive of Inner London Allowance)

We are the charity who look after and bring to life 2,000 miles of waterways across England and Wales, because we believe that life is better by water. Every role across the Trust plays its part in transforming our canals and rivers into spaces where local people want to spend time and feel better, bringing wellbeing benefits to millions.

Within our London & South East region we have an increasing number of boats registered on our waterways - they are busy, thriving places and we have a vacancy to come and join this diverse and busy team to support our customers and our operations.

As a Licensing Ranger, you will be working closely with the Boat Licence Customer Support Supervisor and Boat Licence Customer Support Officers to collect boat sightings data, issue patrol notices and provide ad hoc customer service on the towpath. This role works outdoors in all weather conditions so you need to love the weather all year around.

The position covers Central and East London which may include the Paddington Arm, Regents Canal, Hertford Union and River Lee.

Main Office Hub: Little Venice (please note, attendance at the hub locations will be rare and for occasions such as team gatherings).

Watch this short clip from our London & South East region

Knowledge, Skills/Qualifications & Experience

About the role:

Our boaters contribute to our annual income which helps us maintain the waterways for everyone with a boat. Boats and boaters are integral to our canals, a reminder that the original purpose of our waterways was for navigation.

This is a customer facing role, interacting all day every day with our waterway users and visitors, and we are keen to hear from people who can demonstrate an ability to communicate with individuals and groups successfully.

This is not a uniformed, policing role. You must love working with the public and will demonstrate empathy and understanding. There will be some weekend working, especially during boating season.

On a day to day basis the role will require you to:

Work to a defined regime of sighting all boats along the Paddington Arm, Regents Canal and River Lee.
Use a handheld computer (iPad) to input boat details.
Collect boat details by walking, cycling or boating along different sections of the canal and river.
Apply notices to boats for non-compliance, i.e. No Licence, Overstaying.
Data inputting and analysis of boat data information.
Face to face discussions with customers.
Ensure that the safety requirements are adhered to i.e. Lone Working, Risk Assessment, Method Statements, Points of Work Assessment, Confined Spaces, Asbestos etc.
Support early identification of potential vulnerabilities, equalities issues and report to relevant colleagues.
Displaying the Trust values and behaviours at all times
Ensuring that diversity and inclusion are integrated into all aspects of Trust life and promoting inclusion by challenging behaviour, practices, actions, or decisions that are counter to the objectives of the Trust’s policies and values.

Skills:

Essential

Computer literate (essential) - you will be using mobile devices all day every day.
A good standard of literacy and numeracy
Excellent communication skills
Attention to detail and accuracy
Organised & structured - you will work for long periods alone across locations

It is also essential that you hold a current full driving licence to drive a liveried vehicle (only relevant to roles based in rural locations) and are able to confidently ride a bike. This role involves covering a large area and you will be required to move across our waterway and between locations quickly to respond to any issue and fulfil your daily duties across the West and Central areas of London's Waterways.

Click here for more about our London & South East region

Please contact CRT.Recruitment@canalrivertrust.org.uk with any questions related to this opportunity.

We reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible.

What We Offer

In addition to your salary of £26,136 Full Time Equivalent (inclusive of Inner London allowance)****, you will benefit from a competitive contributory DC Pension scheme arrangement, great holiday entitlement and numerous other employee benefits, including several salary sacrifice benefits, all of which can be found here (https://canalrivertrust.org.uk/about-us/work-for-us/our-benefits).

25 days paid holiday, plus paid Bank Holidays, increasing to 27 days plus Bank Holidays after 3 years.
Annual £200 personal learning & growth award to spend on any learning related activity – hobbies; aspirations etc.
Free access to specialist counselling on a range of issues – health; financial; lifestyle; well-being; domestic & neighbourly matters.
Access to a range of employee benefits including – store discounts; boating holiday discounts; holiday purchase scheme.
2 days paid volunteering leave, volunteering for local community project work.

At the Trust we care passionately for our waterways, and as importantly, for those who look after and use them. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do as a Trust. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community.

All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job.

When you join the Canal & River Trust you become a member of an engaged team working to preserve our heritage for future generations. Come and share your passion and knowledge with a team that makes a difference to millions of people every day.

Find out more about us on our website: https://canalrivertrust.org.uk/about-us