Learning and Development Specialist

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Job Description

Job Description

CORE RESPONSIBILITIES:  To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

• Organizes program execution with program owner/vendor. Coordinates program logistics, including schedule cohorts/events as needed. Effectively communicates with various audiences regarding learning event details, pre-work assignments, schedule and/or course changes, resource requirements, attendee tracking, and post-event follow-ups. Assists meeting participants with individual needs
• Creates and maintains an active training calendar, partnering with the Talent CoE and HR Business Partners across the globe to schedule training courses
• Reviews and analyzes program enrollment, evaluations, assessment results, and participant/manager feedback
• Processes vendor invoicing and maintains budget records and accurate accruals for development programs
• Maintains learning and development records, and tracks training in the LMS
• Analyzes, prepares and delivers HR technology system reports used for key decision making
• Conducts and compiles data and information requests from Talent CoE and field HR teams
• Prepare learning guides and other related materials
• Identifies, recommends and executes on continuous improvements to systems, process and tools to enhance learner experience
• Participates in Xylem Watermark volunteer activities
• Additional duties and responsibilities may be required based on organization needs

QUALIFICATIONS**:**

• Bachelor’s degree in Learning Design & Technology, Instructional Design, Organizational Design, Human Resources or related discipline and/or relevant experience

• Minimum of five years of work experience, preferably in an HR or Learning role

• Technically savvy with agility to learn new systems

• Knowledge and experience with Learning Management Systems (LMS) and other Human Resources technology systems

• Experience in project management, event coordination and/or logistics

• Detail oriented and ability to think critically about challenges and opportunities, with strong problem-solving, organizational and decision-making skills

• Experience in learning and development corporate environment preferred

• Previous experience working with learning and development vendors

• Ability to manage work independently on multiple concurrent assignments of various sizes and topics in a rapidly changing environment; ability to work both in a team and independently

• Excellent written and oral communication skills and strong interpersonal skills

• Strong Microsoft Office skills – in particular Excel and PowerPoint

• Team player with a positive, can-do attitude and follow-through

• Demonstrates efficiency and maintains a continuous improvement mindset

• Comfort with a changing environment and ambiguity