INNIO is hiring an
As an Onsite IT Technician with a specialized focus on network administration, end-user support, and industrial IT project contribution, you will be instrumental in maintaining a robust IT infrastructure while actively participating in projects related to industrial technology. Your role involves ensuring seamless network operations, providing end-user support, and contributing expertise to projects that enhance our industrial IT capabilities.
Key Responsibilities:
Network Infrastructure Management:
Design, implement, and manage the organization's local and wide area network (LAN/WAN) infrastructure.
Configure and optimize network devices, ensuring high-performance and reliability for industrial applications.
End User Support:
Provide responsive and effective technical support to end-users, addressing hardware, software, and network-related issues.
Collaborate with users to understand their needs and tailor solutions that enhance their productivity.
Industrial IT Project Contribution:
Actively participate in industrial IT projects, contributing expertise to design and implement technology solutions that align with organizational objectives.
Collaborate with cross-functional teams to integrate IT solutions into industrial processes, ensuring efficiency and reliability.
Troubleshooting and Issue Resolution:
Diagnose and resolve complex technical issues related to both network infrastructure and industrial IT systems.
Updates data servers and network equipment.
Collaborates with network architects on network optimization.
Secures network system by establishing and enforcing policies and defining and monitoring access.
Maximizes performance by troubleshooting network problems and outages and scheduling upgrades
Work closely with project teams to troubleshoot and optimize IT components in industrial environments.
Hardware and Software Integration:
Assist in the integration of industrial-specific hardware and software solutions, ensuring compatibility and optimal performance.
Collaborate with vendors and internal teams to implement and support industrial automation systems.
Documentation and Training:
Maintain detailed documentation of network configurations, industrial IT systems, and support procedures.
Develop training materials for end-users and contribute to the knowledge base for ongoing support and project handovers.
Qualifications:
Note:
This job description is a general outline of the key responsibilities and qualifications for the role of an Onsite IT Technician with a focus on network expertise, end-user support, and industrial IT project contribution. Actual responsibilities and qualifications may vary based on organizational needs and priorities.